David,

We had a similar problem on several Windows hosts and opened a case with 
support.  The fix was to manually reinstall the IDManager portion on our VAIM 
distribution servers.

Thanks,

Michael Zink
Network Analyst
Information Technology Services
3700 Wake Forest Road
Raleigh, NC 27609
919-754-6095  (Phone)
919-850-2827  (FAX)
919-723-7066  (Cell)

919-754-6000  (ITS Service Desk)

From: David Game [mailto:[email protected]]
Sent: Wednesday, May 16, 2012 5:27 AM
To: spectrum
Cc: spectrum
Subject: RE: [spectrum] Deploying sysEdge agents

I've got 2 installs of 12.6 (with a few PTFs applied as per CA Support).

I cannot for the life of me get the SysEdge agents to deploy to any Windows 
server.  The main error is "Primer Authentication Failed" even though I've 
tried the local Administrator login AND the Domain Admin logins.

From: Rob [mailto:[email protected]]
Sent: 16 May 2012 03:46
To: David Game
Cc: spectrum
Subject: Re: [spectrum] Deploying sysEdge agents

Dave,

We tried to use VAIM V 12.0 and it was unusably slow deploying the agent. At CA 
World the Prod Mgr promised much better performance out of 12.5 and still more 
out of 12.6.  Which version are you using?

We are in the process of upgrading and are hopeful for the behavior of the new 
version.

Thanks

-Rob


On 5/15/2012 8:41 AM, David Game wrote:
Have a look at CA Virtual Assurance or Infrastructure Managers (VAIM) - it's 
designed for just that, and will push out Sysedge, plus the add-ons to Windows 
and Unix (LPAR) servers.  Not sure how it works with other flavours of 
Unix/Linux though.

Currently, I'm having a few problems with it that I'm ironing out with support 
but that's probably down to my over-complicated cross-domain set up!

I'm about to build another one for a slightly less-complicated network so if 
you like I'll let you know how easy/quickly I can deploy Sysedge to those 
servers.

Regards

Dave

From: Calvin Lane [mailto:[email protected]]
Sent: 15 May 2012 14:12
To: spectrum
Subject: [spectrum] Deploying sysEdge agents

Hello everyone,

Quick question for the group: How do you upgrade/deploy a large number of 
sysEdge agents?  Let's say you have 600 servers to upgrade from 4.3 to 5.1;  
what method do you use to do it?  I understand it would different for unix vs 
windows.   Are you utilizing your operating system's software distribution 
capabilities or some other type of tool?  Thanks in advance for your input.

Calvin



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