Hi
Maybe somebody can help us further ! We Added several attributes on a device level to Spectrum. That means this Attributes are inheritated from Device at the model Catalog. The values are filled automatically at the device (e.g. Cisco Router) itself. That means each device is enriched with about 20 additional attributes like 1stLevelSupportgroup. When We send an Alarm via the Notifier to our Ticketsystem we forward all this values to the Ticket. BUT: When there is a port down alarm we miss them. Spectrum does not show the Attributes from the Device at which the ports are, because the alarm comes from the port. Now my question. What is the best way, to get the additional attributes of a device send out at the Notifier, if a portalarm is sent. Do you have any recommendation. Thanks and best regards Siegfried Scholtyssek Principal Spectrum Engineer Wuerzburger Str. 121 90766 Fuerth, Deutschland Tel.: +49 (211) 39934792 Mobil: +49 (163) 1666810 [email protected]<mailto:[email protected]> [atos_logotype] Atos IT Solutions and Services GmbH, Rechtsform: Gesellschaft mit beschränkter Haftung ; Geschäftsführer: Winfried Holz; Vorsitzender des Aufsichtsrats: Charles Dehelly; Sitz der Gesellschaft: München, Deutschland; Amtsgericht München, HRB 184933. --- To unsubscribe from spectrum, send email to [email protected] with the body: unsubscribe spectrum [email protected]
<<inline: image001.gif>>
