Well a basic trouble shooting set of steps goes like:

1. ifconfig ppp0 - check interface has been created and logon succeded
2. ping DNS servers by IP addresss (see /etc/ppp/resolv.conf)
3. ping servers by name (e.g. google, bbc)

If 1 fails then you need to check your logs to see why pppd fails
If 2 or 3 fails but 1 ok then its probably your ISP's end

Alex.


On Thu, 2002-03-28 at 04:18, jonathan chetwynd wrote:
> Is there a good system for tracing where connection problems lie?
> 
> I've had 2 occasions in the last week where it was impossible to connect.
> 
> Yesterday's was particularly annoying. I could not connect for 6 hours. 
> though ie6/ms also had problems and BT my ISP claims there was a 
> transient non-serious problem for 2 hours.
> 
> ifconfig ppp0 is not enough.
> 
> thanks
> 
> 
> 
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