On Wed, 11 Apr 2012, MJ Ray wrote:

[email protected]
Strongly suggest redmine....

Redmine was discussed.  However, SPI has existing expertise in the IT
team in deploying and maintaining RT.  And SPI doesn't need Redmine's
non-tracker features.

I'm interested to hear how SPI will migrate away from RT if/when
the time comes.  Any outline?

I don't believe any options have been considered.

I've run quite a few RT instances over the last 12 years or so at different organisations. They've all been very long lived. The only time I've retired an RT instance it was left running on a virtual box for reference and no attempt was made to migrate the data.

Cheers,

Rob

--
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