I'm glad it's back up. But I too want to emphasize that users worldwide
shouldn't have to wait until working hours in California before any
problem is addressed. I'm only glad this didn't happen on a US holiday
weekend. I would guess that the user base for Slim Devices has grown
significantly enough around the world that a human technician should be
on call 24/7 to respond to user reports of a network problem.

As another user implied, Slim Devices customers are not the common
garden variety iPod drones. Most of us are music fanatics, and have
gotten used to considering Squeeze Network not as an add-on service but
as an integral part of the product.

A couple hours downtime here and there is to be expected. But nearly a
full day downtime is obviously cause for alarm.


-- 
billingsgate
------------------------------------------------------------------------
billingsgate's Profile: http://forums.slimdevices.com/member.php?userid=2822
View this thread: http://forums.slimdevices.com/showthread.php?t=36855

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