The part about JBoss not having customer service isn't
quite true. JBoss has commercial support, and can be quite
expensive (depending on your business). The JBoss Group
offer a number of services (which you can read at their
website, here: http://www.jbossgroup.com/index.html),
including development support, production support, and
training among others. The company I've worked for has only
availed of the charged documentation for JBoss 3.x (We
aren't into full-scale JBoss development as yet).

Having brought other EJB Containers into the topic, it _is_
good practice to have your EJBs/EARs support the other
containers and be certified as well. 

You can also check out JBoss's "featured customers" for
their clients:
http://www.jbossgroup.com/index.html?module=html&op=userdisplay&id=services/references/index.

Gino LV. Ledesma
Ateneo de Manila University
http://www.admu.edu.ph/

// Programmer's Excuse #2: "Why do you want to do it that
way?"

--- Kristanto Oetomo <[EMAIL PROTECTED]> wrote:
> Hi all,
> I often hear that established businesses prefer
> containers such as web
> sphere and web logic rather than JBoss to host their EJB.
> The reason is
> that JBoss does not have customer service should some
> troubles come up.
> What do you think guys? Is this true? If not, do you know
> any
> well-established clients that have used JBoss as their
> EJB container?
> 


=====


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