on Windows, try unpairing and pairing the Perdix before each downlioad
from Subsurface.
the status of the device in the Control Panel should turn from Paired
to Connected if successful.
please note, this is a Windows issue and not a Subsurface issue.

lubomir
--

On Mon, 4 Nov 2019 at 11:28, tormento <turm...@gmail.com> wrote:
>
> Ok, I tried to download dive on another laptop with integrated BT with or 
> without dongle and don't work there too.
>
> In the meantime I have done it with newest Testflight build on iOS but I'd 
> like to be able to download from Windows version too.
>
> Alberto
>
> Il giorno sab 2 nov 2019 alle ore 07:48 Jef Driesen 
> <j...@libdivecomputer.org> ha scritto:
>>
>> On 2/11/19 07:41, tormento wrote:
>> > I am getting errors while importing dives from Perdix AI with its BT 
>> > dongle (I
>> > don't hava any other to try) while it's own software can import dives 
>> > correctly.
>> >
>> > I select choose Bluetooth mode, find the Perdix and save.
>> >
>> > When I try to import, I get:
>> >
>> > Connecting to BLE device
>> > Connecting
>> >
>> > Then a error windows pops up with "Dive data import error".
>> >
>> > image.png
>> >
>> > The log tells:
>> >
>> > Subsurface: v4.9.3-242-g9c8fbe494db2, built with libdivecomputer
>> > v0.7.0-devel-Subsurface-NG (426a39fc7378cac3f5b1d3983be38d56ab526e78)
>> > INFO: Open: transport=32
>> > INFO: Configure: baudrate=115200, databits=8, parity=0, stopbits=0, 
>> > flowcontrol=0
>> > INFO: Timeout: value=3000
>> > INFO: Sleep: value=300
>> > INFO: Purge: direction=3
>> > INFO: Write: size=11, data=0100FF0105002E902000C0
>> >
>> > No .bin is generated.
>>
>> Uncheck the "Save libdivecomputer dumpfile" checkbox. The Shearwater Perdix 
>> AI
>> communication protocol doesn't support memory dumps. Trying to download a 
>> memory
>> dump will always fail with DC_STATUS_UNSUPPORTED.
>>
>> For the diagnostics purposes, the log file is sufficient for these models.
>>
>> Jef
>
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