I'm downloading the source from the git repository and will be working on customizing its look and feel while maybe systems@ can suggest a host to put this on and perhaps configure us a virtualhost for this infrastructure?
Do we use a subdomain like ask.sugarlabs.org? I'll seed the instance with some material from: http://wiki.sugarlabs.org/go/Activity_Team/FAQ and others i find. I think this has great potential for a united support front for deployments. Later we can invite olpc support gang members to use it and foster a similar spanish speaking community. Thanks in advance Sebastian 2010/10/9 Walter Bender <walter.ben...@gmail.com> > On Sat, Oct 9, 2010 at 1:36 PM, Sebastian Silva > <sebast...@somosazucar.org> wrote: > > I've been thinking of proposing a question&answer forum (maybe a > > sugarlabs-branded shapado or similar instance > > (http://gitorious.org/shapado). > > > > This way we can have a user-supported (and a support-team) multi > language > > forum similar to http://shapado.com/ or http://stackoverflow.com/ > > > > This way perhaps we could complement the "support gang". > > I agree the user experience for a mailing list is not optimal for simple > > questions. > > > > I offer to build/mantain it. Would be cool if others were interested in > > helping out. > > What do you think? Could Sugar Labs host it? > > We could seed it with the long list of material we have been > accumulating in the ActivityTeam section of the wiki... (I wonder, > would there be some way to build a cross-posting mechanism in, so the > wiki gets further populated with the more highly rated > questions/answers?) > > -walter > > > Cheers, > > > > Sebastian > > > > 2010/10/9 Yioryos Asprobounitis <mavrot...@yahoo.com> > >> > >> > >> --- On Sat, 10/9/10, Walter Bender <walter.ben...@gmail.com> wrote: > >> > >> > From: Walter Bender <walter.ben...@gmail.com> > >> > Subject: Re: [Sugar-devel] Sugar-devel Digest, Vol 24, Issue 36 9Re: > how > >> > to ask a question) > >> > To: "Yioryos Asprobounitis" <mavrot...@yahoo.com> > >> > Cc: sugar-devel@lists.sugarlabs.org > >> > Date: Saturday, October 9, 2010, 9:05 AM > >> > On Sat, Oct 9, 2010 at 1:17 AM, > >> > Yioryos Asprobounitis > >> > <mavrot...@yahoo.com> > >> > wrote: > >> > > > >> > > > >> > > > >> > >> Date: Sat, 9 Oct 2010 10:32:42 +1100 > >> > >> From: James Cameron <qu...@laptop.org> > >> > >> To: Bernie Innocenti <ber...@codewiz.org> > >> > >> Cc: IAEP <i...@lists.sugarlabs.org>, > >> > >> sugar-devel > >> > >> <sugar-devel@lists.sugarlabs.org>, > >> > >> David Farning <dfarn...@gmail.com>, > >> > >> c...@laptop.org, > >> > >> Ishan Bansal <is...@seeta.in> > >> > >> Subject: Re: [Sugar-devel] how to ask a question > >> > >> Message-ID: <af18c0dc-916e-4614-9661-6458e094c...@laptop.org> > >> > >> Content-Type: text/plain; charset=us-ascii > >> > >> > >> > >> On 08/10/2010, at 7:31 PM, Bernie Innocenti > >> > wrote: > >> > >> > When this happens, we should gently encourage > >> > them to > >> > >> prefer public > >> > >> > communication. I reserve the stronger signals > >> > -- such > >> > >> as refusing to > >> > >> > answer the question until it's posted > >> > publicly -- for > >> > >> those who are > >> > >> > repeatedly ignoring this advice. I'm not > >> > running a > >> > >> free technical > >> > >> > support line. > >> > >> > >> > >> Indeed. > >> > >> > >> > >> Here is a page with diagram that I use on other > >> > projects > >> > >> for people who persist in writing privately to > >> > me: > >> > >> > >> > >> http://pptpclient.sourceforge.net/why.phtml > >> > >> > >> > >> -- > >> > >> James Cameron > >> > >> System Test Coordinator > >> > >> One Laptop per Child > >> > >> > >> > >> > >> > > > >> > > I would not necessarily disagree with the opinions > >> > expressed on the matter, but there is a very big gap in SL's > >> > communication with it's users. > >> > > No place to ask the "stupid/bad/novice/malformed" > >> > questions. > >> > > >> > Are not iaep and sur the places to ask these questions? If > >> > not, why not? > >> > > >> > >> Because we are still talking about "early hacking" or "messing with > >> python/sugar" or "I tried something and got stuck" questions. > >> The kind that a 5-6th grade student with a year+ XO experience or an > >> adventurous teacher may have. > >> Whom do they ask, so they can mature and advance to the list-proper? > >> > >> > >> > -walter > >> > > >> > > For an organization that caters to 1,5 million kids > >> > and few thousand teachers and almost be default computer > >> > novices, this is unacceptable (to me). > >> > > As a developer of an upstream organization, you may as > >> > well say "this is not my problem", however, as a SugarLabs > >> > member it should be. > >> > > Applying "devel-list rules" to the _only_ Q&A > >> > Sugar venue, can seriously contribute to an "unapproachable" > >> > image and put off the exact people that you are trying to > >> > constructively teach. > >> > > > >> > > > >> > > > >> > > _______________________________________________ > >> > > Sugar-devel mailing list > >> > > Sugar-devel@lists.sugarlabs.org > >> > > http://lists.sugarlabs.org/listinfo/sugar-devel > >> > > > >> > > >> > > >> > > >> > -- > >> > Walter Bender > >> > Sugar Labs > >> > http://www.sugarlabs.org > >> > > >> > >> > >> > >> _______________________________________________ > >> Sugar-devel mailing list > >> Sugar-devel@lists.sugarlabs.org > >> http://lists.sugarlabs.org/listinfo/sugar-devel > > > > > > > > -- > > Sebastian Silva > > http://somosazucar.org/ > > "Te imaginas si te pudieran enseñar sólo a leer pero no a escribir??" > > > > > > -- > Walter Bender > Sugar Labs > http://www.sugarlabs.org > _______________________________________________ > Sugar-devel mailing list > Sugar-devel@lists.sugarlabs.org > http://lists.sugarlabs.org/listinfo/sugar-devel > -- Sebastian Silva http://somosazucar.org/ "Te imaginas si te pudieran enseñar sólo a leer pero no a escribir??"
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