Hi all,

This seems to be a recurring theme here, but here goes...  I've
installed a very small Sun Ray system where my wife works, and
they're complaining about poor graphics performance, especially
when scrolling a browser window.  The effect is reminiscent of
the bad old days of interlaced images over a dialup connection.
(Applications seem to run at an acceptable speed, just screen
refreshes could be improved.)

I've a few things here which might be applicable, but I'd like to
get to the bottom of this issue and solve it once and for all!

Here's some output from utcapture:

# TERMINALID      TIMESTAMP TOTAL PACKET   TOTAL LOSS   BYTES SENT PERCENT LOSS 
     LATENCY
00144fe4c5b9 20081204072607    159199432     26549517   1228284694       21.566 
            
00144fe4c5b9 20081204072637    159199666     26549575   1228423758       24.786 
            
00144fe4c5b9 20081204072707    159204536     26550855   1232240548       26.622 
            
00144fe4c5b9 20081204072737    159209024     26552099   1235935770       27.718 
            
00144fe4c5b9 20081204072752    159223822     26558363   1244974054       42.330 
            
00144fe4c5b9 20081204072807    159232746     26561859   1251139582       39.175 
            
00144fe4c5b9 20081204072837    159261524     26575784   1266804516       48.388 
            
00144fe4c5b9 20081204072852    159293508     26591384   1284242436       48.774 
            
00144fe4c5b9 20081204072907    159316291     26601802   1297510370       45.727 
            

If I'm reading that correctly, that's between 20 and 50% packet loss,
which would explain a lot!

The server is a Sun Fire X2100 with a 2.2 GHz Opteron 148 CPU,
4 GB of RAM, and dual 80 GB disks.  They are using a 16-port GBE
switch, specifically a Netgear GS116 with CAT 5e cabling.  There
are only two thin clients on this network: a Sun Ray 2 FS and a
Sun Ray 2; both have 22" inch monitors.

The operating system is build 82 of Nevada (a little old, I know),
and they're using SRSS 4.0 with patch 127554-03 applied.  The
thin clients have been power cycled and are running the updated
firmware contained in that patch.

I briefly tried swapping out the GBE switch for a Netgear 100 baseT
one, but that didn't seem to make much (if any) difference.  Any
help greatfully received!

TIA,

-- 
Rich Teer, SCSA, SCNA, SCSECA

CEO,
My Online Home Inventory

URLs: http://www.rite-group.com/rich
      http://www.linkedin.com/in/richteer
      http://www.myonlinehomeinventory.com
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