I have this exact setup and have been fighting this problem for 1.5 years. I 
currently have an open SR in with Oracle and they have been trying to help but 
to date haven't been able to provide a fix. I upgraded to SRSS 5.4 and the SROS 
11.1.1. 

We are using ActivClient 6.2.0.174.



From: Arthur Peck
Sent: Fri 5/24/2013 7:15 AM
To: [email protected]
Subject: [SunRay-Users] Sporadic Sun Ray resets


If you are:

1. Experiencing sporadic resets of your Sun Ray clients

2. You're using smartcards, in particular the DoD CAC, for access and 
authentication

3. You're using uttsc to connect to Windows Terminal Services with smartcard 
passthrough enabled (-r scard:on)

4. You're using ActivClient as the middleware on your Windows servers

Then please submit a Service Request to My Oracle Support with the details. If 
you have core files from pcscd in /var/run/pcscd, then be sure to attach those 
as well. I found pcscd core files on three of my six Sun Ray servers, which is 
odd since they are all supposed to be configured identically. 

There are several Service Requests open on this topic. Sun Ray engineering 
could possibly benefit from additional cases. They have been able to reproduce 
the stack trace from my core files, that's always a good thing!, so some sort 
of bug is possible.

In my case, I see the Sun Ray reset, reconnect to the SRS FOG, the Kiosk 
session starts and reconnects to Windows, the user logs back in and starts 
working again only to be disconnected a few minutes later. Moving the user's 
CAC to another Sun Ray moves the reset scenario as well. That is, the user has 
the same experience on the second Sun Ray.

Art Peck

Sent from my iPad
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