I have a couple of similar(s) SR open.

Precondition: SRS 5.4 with SROS 11.1.1.

- Athena Middleware and Athena Cards with ADPU

1.) Smartcard User get's locked from time to time and can only be unlocked with 
password (does not help as we have smartcard only policy for that kind of user) 
or Ctrl-Alt-Backspacke-Backspace which is a problem to us, because the load 
balancer connects to the next windows2008 R2 which will not hold the session of 
the user anymore, so the user calls and says he was kicked out of windows (in 
real he has now two different session on the wts2008 cluster).

in the log it says something like (repeated ...)

May 24 12:15:34 srss02 uttsc-bin[143]: [ID 170183 user.error] libpcsclite.so 
<-> pcscd -I -x :27  [socket connection failed:  Broken pipe]

or

May 24 09:43:22 srss02 pcscd[9849]: [ID 144624 user.error] Err contacting 
instance :34. Abandoning

or it creates a core.


2.) the opposite ... some user don't have smartcards

running the default kiosk like in 1.)

root@host <> : /var/opt/SUNWut/log > utkiosk -e session
KIOSK_SESSION=uttsc
KIOSK_SESSION_TIMEOUT_DETACHED=12000
KIOSK_SESSION_ARGS=-t 300 -- -l de_DE -E wallpaper -E theming -E fontsmoothing 
-r scard:on ts2008
KIOSK_ENABLED=yes

User logs in with user & pass after some time some sessions start to loop ... 
(fancy there is no smartcard in the Sun Ray)

May 24 12:15:34 srss02 uttsc-bin[143]: [ID 170183 user.error] libpcsclite.so 
<-> pcscd -I -x :27  [socket connection failed:  Broken pipe]
repeated 269 times

and the load on the Sun Ray server is constantly increasing, until the user 
hopefully logs out or I kill them from time to time to keep the server healthy.


The 2.) is quite new but very nasty ... hope to get rid of it soon with an IDR 
or so.

regards, thomas

-----Ursprüngliche Nachricht-----
Von: [email protected] 
[mailto:[email protected]] Im Auftrag von Arthur Peck
Gesendet: Freitag, 24. Mai 2013 13:15
An: [email protected]
Betreff: [SunRay-Users] Sporadic Sun Ray resets

If you are:

1. Experiencing sporadic resets of your Sun Ray clients

2. You're using smartcards, in particular the DoD CAC, for access and 
authentication

3. You're using uttsc to connect to Windows Terminal Services with smartcard 
passthrough enabled (-r scard:on)

4. You're using ActivClient as the middleware on your Windows servers

Then please submit a Service Request to My Oracle Support with the details. If 
you have core files from pcscd in /var/run/pcscd, then be sure to attach those 
as well. I found pcscd core files on three of my six Sun Ray servers, which is 
odd since they are all supposed to be configured identically. 

There are several Service Requests open on this topic. Sun Ray engineering 
could possibly benefit from additional cases. They have been able to reproduce 
the stack trace from my core files, that's always a good thing!, so some sort 
of bug is possible.

In my case, I see the Sun Ray reset, reconnect to the SRS FOG, the Kiosk 
session starts and reconnects to Windows, the user logs back in and starts 
working again only to be disconnected a few minutes later. Moving the user's 
CAC to another Sun Ray moves the reset scenario as well. That is, the user has 
the same experience on the second Sun Ray.

Art Peck

Sent from my iPad
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