On Tue, 03 Nov 2009 12:03:38 -0500, Daemian Mack <daemianm...@gmail.com> wrote: > Having evaluated RT3 for fairly-intense production use at a prior > job, I can't really say I'd recommend it for our use here. > > I'd suspect, with the glut of ticket-tracker software available, > there's something a good deal better-suited for sup out there. I'll > chime in again if I manage to find something that seems helpful.
Yes, feel free to ignore me. It's a pain in the butt to get going. :p On the hopefully-less-sucky front, there's Bugzilla. There is apparently a plugin for it that lets you reply to tickets by email, but I haven't set it up myself. But, I'm a perl guy, so I'm likely highly biased... :) -- Mike Kelly _______________________________________________ sup-talk mailing list sup-talk@rubyforge.org http://rubyforge.org/mailman/listinfo/sup-talk