James wrote:
Leonidas Jones wrote:
James wrote:


James,

The way you are posting is making it almost impossible to give you any
consistent help. Every time you reply, it ends up in a different thread.
We just cannot keep track of what you are asking about. We want to help,
but this way, its very hard, and very frustrating to us.

I don't know why you are having this problem, but I do have a
suggestion. This is actually a newsgroup, set up on an NNTP server. it
is mirrored to a mailing list, to which you are subscribed, but it works
better on a news server. The helpers here are almost universally
subscribed to the news server. The whole system is newsgroup based and
works best that way.

I suggest that you go to Edit>>Mail & Newsgroup Account Settings>> and
click on Add Account in the resulting dialog. Select Newsgroup Account.
Type your name, and the email address you wish to use for off list
replies. If you prefer to set a dummy address, such as
ja...@invalid.invalid, you can do that.

On the next screen, type news.mozilla.org in the field. On the next
screen, verify the account name you wish to use. news.mozilla.org will
be fine. The next screen verifies all your information, so review and
create your account.

Close out of Account Settings, and select your new account in the Folder
Pane. Click Manage Newsgroup Subscriptions. If the list is not
populated, click Refresh to get the latest list of available groups.
Subscribe to mozilla.support.seamonkey, and any others you would like to
see.

Open the account, and ask to download the last 500 headers. You should
see all your support questions and responses. Any new posts you make
should thread in an organized manner, which will help us give you the
help you need. Right now, everything you post is scattered all over the
group, making it impossible to keep track. If that continues, people are
just going to stop answering you.

Lee
.
.
Please let me know if this is a better way to reply. Right now I'm
getting error messages such as "cannot copy message to sent file", which
is strange because I haven't clicked on "send". Also, "cannot copy
message to drafts" or similar; and I have to click on 4 or 5 boxes to
close all of the messages. Maybe it'll become clearer as time goes on..

James


Coolness!

This time it threaded!

If you click View>>Sort By, one of the options you should see is Threaded. Check this option if it is not already checked. You should then see all the posts grouped together, the initial question, then all the replies connected to it. Before this post, your replies came through as separate topics. It would now seem to be fixed.

I think this will make it much easier for you to get help from this group, thanks for sticking with it!

Lee
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