On 12/23/17, Ken Rudolph <ke...@kenru.net> wrote: > Paul B. Gallagher wrote: >> Ken Rudolph wrote: >> >>> No matter how I set the UA, I can't run a Netflix movie or show. I >>> get sent to the same page demanding HTML5 or Silverlight support. >>> I've checked three other browsers: Firefox, Chrome, and Edge and all >>> of them play Netflix sources with no problems. Only SeaMonkey has >>> this problem. So it isn't just clicking on a link from e-mail...it's >>> Netflix site period. Is there any add-on or plug-in for HTML5 that I >>> need to have? Other responders seem to not have this problem. I'm >>> just not sure what's wrong with my version of 2.49.1 (Build >>> identifier: 20170619162041) >> >> OK, try this: >> >> 1) Close all browser windows except a blank one. >> >> 2) Clear cache and cookies (options at Edit | Preferences | Privacy & >> Security | Private Data). >> >> 3) Load a Netflix page and see if you can play it. >> >> If the answer's yes, something was bad in your cache or cookies and it's >> gone now. Problem solved. >> >> If the answer's no, then try this: >> >> 4) Restart SeaMonkey in Safe Mode, disabling all add-ons. If that solves >> it, one of your add-ons is the guilty party. (If that doesn't solve it, >> report back.) >> >> 5) Assuming Safe Mode solved the problem, restart SeaMonkey in Safe Mode >> again, disabling all but two add-ons. If the problem reappears, one of >> those two is guilty. Otherwise, repeat this step with two more. If the >> problem reappears, one of those two is guilty. Otherwise, repeat this >> step with two more. ... When you come to the point where you have two >> suspects, restart SeaMonkey in Safe Mode, enabling only one of those two >> suspects. That will tell you which is guilty. >> > > I'm unable to make any of this work, other than clearing cache and > cookies (which didn't solve the Netflix problem). Then, I don't know > how to open and run SM in safe mode to begin with (I'm assuming you > don't mean open Windows 10 in safe mode, which I could do by > shift+restart...but would rather not.)
There's supposed to be a start menu option for starting seamonkey in safe mode -- I don't have it either :( > Another problem I've just discovered is that I seem to have two versions > of SM on this computer. One is in "Program Files" which is SeaMonkey > 2.49.1. When I open this the release notes say in big red letters: > "Automatic upgrades from previous versions are, for most configurations, > disabled for this release. Please download the full installer from the > downloads section and install SeaMonkey 2.49.1 manually over the > previous version." > > The other is in "Program Files (x86)" which loads SM 2.46. Both seem to > use the same profile. Also, both do not play Netflix videos even after > clearing cache and cookies. You should fix that someday. download the seamonkey installer uninstall seamonkey you'll probably have to use file explorer to delete the other version of seamonkey reboot install seamonkey > Now that I think about it, for a while now I've had other video problems > in SM, and have gotten used to saving the link, opening Chrome, and > watching them there. > > At this point, I think that I'm too confused to try to solve the Netflix > problem. for whatever it's worth, I had the same problem. Clear cache, clear cookies, disable all addons ... still wouldn't play. Create a new profile & it played fine > The version of SM 2.49.1 that I have, which opens when I > click on the icon on my desktop, is working fine for everything else. > And I'm not sure I want to screw around with downloading the full > installer again and manually re-installing over the previous version. > I'm not even sure which version to manually install over. Don't install over an existing installation. "Program Files" is for 64 bit programs "Program Files (x86)" is for 32 bit programs There's a good chance you've got some registry entries pointing to the wrong place, so I'd say that removing both the "Program Files" and "Program Files (x86)" versions of seamonkey before installing it again would be a good idea Regards, Lee _______________________________________________ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
