When I follow the process to send a one-page solicitation letter (Letter
#4), everything works fine until I get to the Preview function. When I
click on the VIEW Preview button and move through the stack of letters using
the Book icon, each letter is shown twice, in this order: Recipient 1,
Recipient 1, Recipient 2, Recipient 2, Recipient 3, ...and so on. If I
return to the Print Letter, PREVIEW LETTER/VERIFY FOUND SET screen and move
through the stack of the found set using the Book icon, each found record
appears only once (as it should). If I continue with the printing job, each
1-page letter prints twice, as 1,1,2,2,3,3,4,...
I have tried this on two HP Laserjet printers with the same results. The
printers are physically set for 1 copy, the printer setup routines are set
for 1 copy and the print job is set for 1 copy. I have tried this on two
different PC's logged on to ebase individually.
Please help, this is our first solicitation using ebase and we are on a
deadline.
David G. Crosley
Oregon Department of Veterans' Affairs
503-373-2130
