>I am new to ebase and I wonder if anyone can help me with a problem I am >having with the Setup Wizard? I am trying to send out a mass email that >totals more than 640 email addresses. The problem is that I need to >change the limit of addresses per batch on the Setup Wizard and I am >unable to. This is what happens: > >1. I go to Admin >2. I go to View Screen 2 >3. I click on Use Setup Wizard >4. Error message pops up that says "This script cannot be found or has >been deleted" > >I didn't set up ebase and our organization can't get in contact with the >person who did so we don't know what to do. Can anyone help? >
You're doing everything right, and gave a very clear statement of the problem. The answer, unfortunately, isn't as easy. A script in either the names file or the setup file is damaged, which is usually a sign that there is more damage in the file. It's likely that at some time in the past a machine crashed and damaged the files, and the person in your chair at the time used FileMaker's "recover" function, which doesn't work very well. You will need to abandon the file set you are using now. It sounds as if this is not a recent problem, since you don't mention any episode like a crashed machine that might have caused the problem. Therefore any recent backups you have are also probably damaged. I would suggest, however, that you close your working copy of ebase and attempt to open backup file sets until you find one without the problem. This will give you an idea of how long the problem has been around. At that point you can decide whether to use the good backup and re-key the data you entered since that backup was made, or to migrate your data to a fresh set of files. Migrating the data to a new file set is pretty straightforward, but it will take a few hours, and there are a couple of tricks - primarily remembering to re-set the index on any auto-enter fields to avoid duplicate record numbers. Since you suggest you're pretty new to ebase, and presumably Filemaker, it would be a good idea to look for some help if that's where you need to go. -- -- Dave Shaw H4 Consulting tel: 206-954-7526 fax: 206-625-1338 ------------------ Reminder to each recipient: To change your list account preferences, go to http://email.sparklist.com/scripts/lyris.pl?enter=support and enter the email address you used to subscribe to the ebase support list:: [email protected] To unsubscribe send a blank email to [EMAIL PROTECTED] --------------------------------------------------------------------- ebase - Relationship Management for Nonprofits, http://www.ebase.org ---------------------------------------------------------------------
