Will try that as soon as my remote site is back in the office and revert
back.
Thank you.
Tim Nelson wrote:
----- "Dominic" <vamp...@vortex.co.za> wrote:
> Hi,
>
> I'm hoping someone can assist me in getting Polycom's PVX software
to work from behind PFsense.
> I am trying to connect a Windows machine with the Polycom software
(PVX) to a Polycom unit with
> a WAN IP (Polycom).
>
> The problem I experience is that the site with the Polycom unit can
see the cam and hear the
> audio of the PVX client. But the PVX client cannot see or get audio
from the Polycom unit.
>
> I have added all the port forwards as per the PVX software an
example of which is below:
>
> WAN TCP/UDP 1503 LANIP (ext.: WANIP) 1503 PVX
>
> These were added using Firewall -> Nat and also allowing the
firewall rule to be auto created.
>
> I have checked the States on the PFSense box and many of those
relating to the Polycom units IP
> show as: SINGLE:NO_TRAFFIC
>
> The Polycom unit previously connected and worked fine with the same
PVX client machine which
> was based behind a IPCOP firewall. The only change has been the
replacement of IPCOP with PFSense.
> IPCOP required no port forwards and setting my PFSense WAN IP on the
Windows machine resolves the
> problem which indicates the problem is within my PFSense config...
>
> Any help would be appreciated.
>
> Dominic.
>
Try using Manual Outbound NAT and setting Static Port to YES. By
default, pfSense uses a random source port on outbound NAT as a
security measure but this can severly screw with some protocols.
Changing those options alleviates many of the issues I face with SIP
or other 'noisy' protocols behind pfSense. It may work for you as well.
Tim Nelson
Systems/Network Support
Rockbochs Inc.
(218)727-4332 x105