I happen to get this error occasionally despite my password being correct. In this case, I just need to re-enable the account to make it work again. If retrying logging in a few times doesn't work for you, you should contact the administrator of your IM server.
-------- Weitergeleitete Nachricht -------- Von: Daniel Atallah <datal...@pidgin.im> An: Thakkar, Maulik (Infosys) <mt...@allstate.com> Kopie: support@pidgin.im Betreff: Re: Not Able To Use PIDGIIN Datum: Wed, 15 Apr 2009 01:06:39 -0400 On Wed, Apr 15, 2009 at 12:29 AM, Thakkar, Maulik (Infosys) <mt...@allstate.com> wrote: > Hi Daniel, > > Thanks for your input. > I am using correct credential but facing same issue. > > My IT department means which role to be contacted? > I thought support@pidgin.im is having some sort of user guide to set the > messenger or work flow to resolve issue if there is any. The issue you're encountering is effectively a "username or password incorrect" error related to authenticating to your corporate server. Either the username/password is incorrect, you've set up something incorrectly related to your account settings or the account isn't actually present on the server - basically it is something specific to your corporate environment which we don't know about, so you need to ask the people who do (your IT folks). -D _______________________________________________ Support mailing list Support@pidgin.im http://pidgin.im/cgi-bin/mailman/listinfo/support _______________________________________________ Support mailing list Support@pidgin.im http://pidgin.im/cgi-bin/mailman/listinfo/support
