Rich Cowe wrote:
Just downloaded the latest version. I have an account with Yahoo. I
Which version number?
Which operating system?
Followed the instructions on the install and added my account to the
account interface in pidgin. At the bottom of the buddy list interface
Which of the suggested fixes recently posted to this list have you
already tried?
it says: "Available - Connecting". "Connecting" is grayed out and the
animation isn't spinning. I have turned off the anti-virus and have
check all the menu items to see if I have missed anything. The windows
firewall isn't on. This workstation is connected to a domain. I have
version 2.5.8
Is there any other information you need?
Which ISP? (They might be blocking yahoo).
From which country? (Might affect which yahoo server you use and the
version of the protocol.)
Which other yahoo clients have you successfully used from the same
machine, with the same ISP.
What is logged in the debug log, as described in
<http://developer.pidgin.im/wiki/TipsForBugReports>?
Anything else that might give a clue as to how your use differs from
that of the many people for which it works.
Going beyond what might be reasonable expectations for an ordinary user:
The output of the command line netstat command.
--
David Woolley
Emails are not formal business letters, whatever businesses may want.
RFC1855 says there should be an address here, but, in a world of spam,
that is no longer good advice, as archive address hiding may not work.
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