Hello,
Thank you for your great help.
Here is the debugging info of my 1 gmail account:
(00:18:45) dnssrv: Couldn't look up SRV record. This operation returned
because the timeout period expired. (1460).
(00:18:45) dnsquery: Performing DNS lookup for gmail.com
(00:18:45) dnsquery: IP resolved for gmail.com
(00:18:45) proxy: Attempting connection to 209.85.175.18
(00:18:45) proxy: Connecting to gmail.com:5222 with no proxy
(00:18:45) proxy: Connection in progress
(00:19:06) proxy: Connecting to gmail.com:5222.
(00:19:06) proxy: Error connecting to gmail.com:5222 (Connection timed
out.).
(00:19:06) proxy: Connection attempt failed: Connection timed out.
(00:19:06) jabber: Couldn't connect directly to gmail.com. Trying to
find alternative connection methods, like BOSH.
(00:19:06) dnssrv: querying TXT record for gmail.com: _xmppconnect.gmail.com
(00:19:06) wpurple: This version of dnsapi.dll contains DnsQuery_UTF8
(00:19:06) wpurple: This version of dnsapi.dll contains DnsRecordListFree
(00:19:18) dnssrv: Couldn't look up TXT record. This operation returned
because the timeout period expired. (1460).
(00:19:18) jabber: Unable to find alternative XMPP connection methods
after failing to connect directly.
(00:19:18) connection: Connection error on 05E22630 (reason: 0
description: Unable to connect)
(00:19:18) account: Disconnecting account [email protected]/
(025A8F68)
(00:19:18) connection: Disconnecting connection 05E22630
(00:19:18) connection: Destroying connection 05E22630
(00:19:23) util: Writing file accounts.xml to directory
C:\Users\W7x64\AppData\Roaming\.purple
(00:19:23) util: Writing file
C:\Users\W7x64\AppData\Roaming\.purple\accounts.xml
(00:19:51) autorecon: do_signon called
(00:19:51) autorecon: calling purple_account_connect
(00:19:51) account: Connecting to account [email protected]/.
(00:19:51) connection: Connecting. gc = 05E234B0
(00:19:51) dnssrv: querying SRV record for gmail.com:
_xmpp-client._tcp.gmail.com
(00:19:51) autorecon: done calling purple_account_connect
(00:19:59) util: Writing file prefs.xml to directory
C:\Users\W7x64\AppData\Roaming\.purple
(00:19:59) util: Writing file
C:\Users\W7x64\AppData\Roaming\.purple\prefs.xml
If there is a work around solution to the problem, please let me know
because I'd really like to use the Pidgin service.
Thank you.
On 3/30/2011 3:07 PM, ChO₂ wrote:
Unfortunately, Pidgin is not really specific about what is causing this
issue. I have already looked at the source code and I found several
possible reasons that can lead to this error message.
Please get a debug log and post it here. (You can create a debug log by
opening the debug window (in the Help menu) and copying what appears in
that window while you try to connect to Google Talk.) Make sure to
remove any information from the log that you don't want to make public.
You should also disconnect any other account before you start logging to
prevent pollution of your log with unnecessary information.
-------- Weitergeleitete Nachricht --------
Von: ChO₂<[email protected]>
An: [email protected]
Betreff: [Fwd: Re: Cannot connect to GoogleTalk]
Datum: Wed, 30 Mar 2011 21:51:41 +0200
Mailer: Evolution 2.30.3
-------- Weitergeleitete Nachricht --------
Von: Napakorn Athakasehm<[email protected]>
An: ChO₂<[email protected]>
Betreff: Re: Cannot connect to GoogleTalk
Datum: Wed, 30 Mar 2011 12:00:16 -0500
It was trying to connect for a few minutes after I enabled the gmail
account, then this error occurred (as attached)
On 3/30/2011 11:41 AM, ChO₂ wrote:
What error message do you exactly get?
-------- Weitergeleitete Nachricht --------
Von: ChO₂<[email protected]>
An: [email protected]
Betreff: [Fwd: Re: [Fwd: Re: GoogleTalk becomes XMPP]]
Datum: Wed, 30 Mar 2011 18:16:04 +0200
Mailer: Evolution 2.30.3
keeping this on the list
-------- Weitergeleitete Nachricht --------
Von: Napakorn Athakasehm<[email protected]>
An: ChO₂<[email protected]>
Betreff: Re: [Fwd: Re: GoogleTalk becomes XMPP]
Datum: Wed, 30 Mar 2011 11:06:36 -0500
No, didn't work.
Please see my attached pic of settings for the account.
The other accounts (non-gmail) are working perfectly fine. I am also on
Win 7 x64.
Please help analyze.
Thanks.
On 3/30/2011 10:59 AM, ChO₂ wrote:
Are you sure that you have entered everything correctly? (many people
manage to find wrong ways of filling in that dialog.)
You need to put napakorn.athakasehm in the username field.
In the domain field, you put gmail.com. The rest can stay as it is.
If you still can't connect, there might be a firewall involved.
If you're sure it's neither a firewall issue nor caused by wrong input,
please write back.
-------- Weitergeleitete Nachricht --------
Von: ChO₂<[email protected]>
An: [email protected]
Betreff: [Fwd: Re: GoogleTalk becomes XMPP]
Datum: Wed, 30 Mar 2011 17:53:29 +0200
Mailer: Evolution 2.30.3
keeping this on the list...
-------- Weitergeleitete Nachricht --------
Von: Napakorn Athakasehm<[email protected]>
An: ChO₂<[email protected]>
Betreff: Re: GoogleTalk becomes XMPP
Datum: Wed, 30 Mar 2011 10:50:27 -0500
Thank you. I get the idea.
Yeah, somehow I still couldn't connect to my 2 google talk accounts.
Would you pls help and advice?
It keeps attempting to reconnect, despite the fact that all info has
been correctly input.
Thank you again. I hope you can help me out.
Regards.
On 3/30/2011 7:18 AM, ChO₂ wrote:
This is by design. GoogleTalk uses XMPP like all other XMPP services
(e.g. jabber.org, jabber.cz, gmx.net, ...). The GoogleTalk option was
only added because some people mistakenly thought that GoogleTalk was
not supported by Pidgin. Are you having trouble with connecting to
GoogleTalk?
Cheers,
ChO2
-------- Weitergeleitete Nachricht --------
Von: Napakorn Athakasehm<[email protected]>
An: [email protected]
Betreff: a little problem, pls help
Datum: Wed, 30 Mar 2011 05:25:37 -0500
Hi,
Whenever I try to add a Google Talk account, after entering all info,
the PROTOCOL field won't stay "Google Talk" as selected. Instead, it
ALWAYS changes to "XMPP"! I tried so many times but Pidgin did the same
thing. Pls help/advise.
Thanks so much!
Jak
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