I have pasted the debug log below for when the issue happened to user khildebrandt.
(07:56:35) jabber: Recv (ssl)(297): <presence from="khildebrandt@fs4/cad122fe" to="sweber@fs4"><priority>1</priority><query xmlns="jabber:iq:last" seconds="300"/><c xmlns="http://jabber.org/protocol/caps" node="http://pidgin.im/" hash="sha-1" ver="I22W7CegORwdbnu0ZiQwGpxr0Go="/><x xmlns="vcard-temp:x:update"><photo/></x></presence> (07:56:35) blist: Updating buddy status for khildebrandt@fs4 (XMPP) -----Original Message----- From: Paul Aurich [mailto:darkrai...@pidgin.im] Sent: Thursday, May 12, 2011 10:43 PM To: Sam Weber Cc: Etan Reisner; support@pidgin.im Subject: Re: Users being grayed out without being idle And Sam Weber spoke on 05/12/2011 06:24 PM, saying: > It happens to randomly; no accounts in particular. Idle method for all > accounts: > > Report: Based on keyboard or mouse usage > Minutes before idle: 5 > Set status to: Away Etan beat me to the question about 'From last message sent' (which would really make sense). Could you get the Help->Debug Window output of this occurring? Ideally both from a computer where it occurs and one who witnesses it, but since that's probably impractical, I'd settle for just the one who witnesses it. ~Paul _______________________________________________ Support@pidgin.im mailing list Want to unsubscribe? Use this link: http://pidgin.im/cgi-bin/mailman/listinfo/support