//Hello Eion,
At boot time today, Pidgin launches and crashes immediately afterwards.
Again....
It seemed to have stabilized yesterday after disabling the encryption
plugin by removing /usr/lib/pidgin/encrypt.so.
It gets messier by the day, so I am now purging all so I may start again
with a clean slate:
purple-hangouts
purple-skypeweb
telegram-purple
pidgin-plugin-pack
pidgin-otr
pidgin
and auto-removing unneeded packages:
libgcrypt20
libgtkspell0
libotr5
libprotobuf-c0
I will re-install and reconfigure all after reboot, and report here in
case of trouble.
Thank you,
-cedric
_________________________________________________________________
On 30/08/16 23:52, Eion Robb wrote:
Hi again,
Which protocols are you seeing no buddies for? Are you actually
connected to the accounts (see in Accounts->Manage Accounts... From
the buddy list) and set to Online/Available in the buddy list?
What protocols are you unable to connect to? You might need to email
though a debug log from Help->Debug Window as you reconnect to the
account to be able to see what's going on with things and work out why
you aren't seeing any buddies.
Also make sure you cc in the support@ mailing list in case someone
else is able to help with your problem.
Cheers,
Eion
On 31/08/2016 08:56, "Cedric Bhihe" <cedric.bh...@gmail.com
<mailto:cedric.bh...@gmail.com>> wrote:
Elion,
I renamed the file /usr/lib/pidgin/encrypt.so and that makes
pidgin stable at launch.
But apparently there is more to it. None of my buddies can see me
online and vice versa.
I will do what you advise, i.e. contact with Bill Tompkins of
Pidgin-Encryption. I just opened a ticket in
https://ourceforge.net/p/pidgin-encrypt/support-request
<https://ourceforge.net/p/pidgin-encrypt/support-request>
I am tempted to purge and reinstall all but I will wait in case I
am asked to run more debug test on my broken pidgin install.
Thanks.
-cedric
__________________________________________________________________
On 30/08/16 21:58, Eion Robb wrote:
Hi Cedric,
This looks like it's crashing in the pidgin-encription plugin.
Try uninstalling this plugin (or disabling by removing
/usr/lib/pidgin/encrypt.so) and try again.
You might also want to pass the backtrace onto the authors of
that plugin to see if they can offer any advice on any
workarounds or fixes.
Cheers,
Eion
On 31/08/2016 02:30, "Cedric Bhihe" <cedric.bh...@gmail.com
<mailto:cedric.bh...@gmail.com>> wrote:
Hi Eion,
thanks for responding !
Here is my gdb trace log file.
When run from the debugger context, pidgin just hangs where
it crashes when outside that said context. So Not knowing
what to do, I let it hang in there and continued with the
various steps detailed here
<https://wiki.ubuntu.com/Backtrace>. At the end when quitting
the debugger, a message asked whether I also wanted to
terminate the hanged process. I just answered yes and the
greyed out Pidgin buddy window just went away.
Let me know if you need something else.
NB: No idea if that is of help, but I run pidgin with Skype
and Telegram also running in the background, although
correcponding plugin install-notes mentionned that it is
neither necessary nor a problem doing so.
Cheers,
-cedric
__________________________________________________________________
On 30/08/16 13:32, Eion Robb wrote:
Hi Cedric,
If you could follow the steps at
https://developer.pidgin.im/wiki/GetABacktrace to get a
backtrace from the segfault, that would be helpful in
tracking down where the crashing was occuring.
Cheers,
Eion
On 30 August 2016 at 18:59, Cedric Bhihe
<cedric.bh...@gmail.com <mailto:cedric.bh...@gmail.com>> wrote:
Hello,
===========================================================
This is my second request for support. The first one on
a different topic received zilch for an answer.
I don't know whether this is because this discussion
list is closed to newcomers or because my request was
not correctly formulated or elicited no interest at all,
or any and all of the above...
===========================================================
Context:
Pidgin 2.10.9 installed in 64 bit Ubuntu 14.04.4 (kernel
3.16.0-50-generic #67 - Unity desktop) with following
plugins:
- purple-hangouts
- libpurple-bin
- telegram-purple
- purple-skypeweb
Upon pidgin launch from Unity system tray, the pidgin
contact window appears, buddies appear gradually:
Telegram ones, then Hangout ones, followd by Skype ones.
Once this sequence is over the icon in the launch bar
disappears, the pidgin contact window with all buddies
too and pidgin quits. It all takes about 3 seconds and
is absolutely reproducible across reboots. Prior to
that, pidgin had worked well since installation, i.e.
for about a week or so.
As pidgin crashes, I do in terminal:
$ dmesg | grep pidgin` gives:
[ 483.627889] pidgin[4349]: segfault at 0 ip
00007f2e1a1e6468 sp 00007ffd63a9d790 error 4 in
encrypt.so[7f2e1a1d1000+1b000]
Segfault ! What do I do from here ? Any help welcome.
*-ced*
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