Hi again, Thanks for the log. :)
Is the Alex computer the one that's not seeing the messages? Can you also get a debug log of trying to send and receive a message from a computer that works and one that doesnt? Cheers, Eion On 14 March 2017 at 09:18, Shannon Mead <sm...@westvalleyview.com> wrote: > Eion, > > Thank you so much for your email. I have attached the log with the disable > and re-enable of the bonjour account. I hope this helps. I am honestly > wondering if perhaps it is a bonjour issue. We used to have an apple (mac) > server and last year we integrated to a windows server and upgraded all of > our computers to Windows 10. > > Thank you, > > Shannon Mead > Production Dept. > West Valley View inc.sm...@westvalleyview.com > 623-535-8439 ext. 170 > > On 3/13/2017 12:28 PM, Eion Robb wrote: > > Hi Shannon, > > Unfortunately those logs weren't enough to work with. Ideally we need a > captured log when you reconnect to the Bonjour account. The easiest way to > do this is to open the debug window, then disable and reenable the Bonjour > account and then save the log to file after that. > > (Also, make sure to cc the support@ list so that others can help) > > Cheers, > Eion > > On 14 March 2017 at 07:32, Shannon Mead <sm...@westvalleyview.com> wrote: > >> Eion, >> >> I apologize I sent you the wrong info we are all running in the IPV4 not 6 >> >> thanks, >> >> Shannon Mead >> Production Dept. >> West Valley View inc.sm...@westvalleyview.com >> 623-535-8439 ext. 170 >> >> On 3/11/2017 12:25 AM, Eion Robb wrote: >> >> Hi there, >> >> Are there any other differences besides architecture? Like, are they on >> a different subnet, or using ipv6/4 when the others arent? >> >> Are you able to get a debug log from Pidgin (from the buddy list, >> Help->Debug Window) as one of the failing computers tries to connect to >> Bonjour? >> >> Cheers, >> Eion >> >> On 11 March 2017 at 07:24, Shannon Mead <sm...@westvalleyview.com> wrote: >> >>> Good morning, >>> >>> Our company uses pidgin in combination with bonjour to provide inter >>> office messaging. I have two computers out of 30 that just will not work. >>> The pidgin installs and they can send messages but other workstations >>> cannot see them nor can they respond to them. These two computers are >>> running Windows 10 32 bit system. The other stations are running Windows 10 >>> 64bit and have no issues with Pidgin. Is this a bug or do we need to >>> perhaps consider updating our bonjour software? >>> >>> Thank you, >>> >>> -- >>> Shannon Mead >>> Production Dept. >>> West Valley View Inc. >>> sm...@westvalleyview.com >>> 623-535-8439 ext. 170 >>> >>> _______________________________________________ >>> Support@pidgin.im mailing list >>> Want to unsubscribe? Use this link: >>> https://pidgin.im/cgi-bin/mailman/listinfo/support >> >> >> >> > >
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