Hi Gene, Could you check in Task Manager that Pidgin is or isn't running?
If it's not running, it could be crashing when it opens. Just to double check, can you follow the instructions at https://developer.pidgin.im/wiki/TipsForBugReports#ObtainingaDebugLog to get a debug log, and attach it along with the Pidgin.rpt file that lives at %appdata%\.purple in an email reply back to us. Hopefully one of those two will shed some light on where the problem is. Cheers, Eion On Mon, 14 Jan 2019 at 14:49, Gene Cunningham <g...@deltabridge.com> wrote: > Hello. I have removed it and reinstalled several times. I have > temporarily turned off virus and firewall. When I click on the icon, the > IM window opens (unpopulated) and closes. This all happens in about two > seconds. Any ideas? > > > CONFIDENTIALITY NOTICE: The contents of this email message and any > attachments are intended solely for the addressee(s) and may contain > confidential and/or privileged information and may be legally protected > from disclosure. If you are not the intended recipient of this message or > their agent, or if this message has been addressed to you in error, please > immediately alert the sender by reply email and then delete this message > and any attachments. If you are not the intended recipient, you are hereby > notified that any use, dissemination, copying, or storage of this message > or its attachments is strictly prohibited. > _______________________________________________ > Support@pidgin.im mailing list > Want to unsubscribe? Use this link: > https://pidgin.im/cgi-bin/mailman/listinfo/support
_______________________________________________ Support@pidgin.im mailing list Want to unsubscribe? Use this link: https://pidgin.im/cgi-bin/mailman/listinfo/support
