Thank you David sorry I was really trying to set this up myself. I just needed to look in our SOPs. I did find exactly how to set it up step for step. Even with pictures. I do really appreciate you responding and thank you for your time. Have a good evening sir! thanks renee ________________________________________ From: David Woolley <for...@david-woolley.me.uk> Sent: Monday, June 10, 2019 6:32 PM To: Frances Chilimidos; 'support@pidgin.im' Subject: Re: to set up my pidgin at five star call centers sioux falls
On 10/06/2019 23:16, Frances Chilimidos wrote: > I am trying to get my pidgin set up for work. Not sure if there is > anything else that I am supposed to do says that I cannot get set up > with the server since other software is blocking my connection. What > should I do about this? > At a guess, the other software is a firewall, possibly part of an anti-virus package. In that case, you need to contact the people who operate the server to find out the nature of the server and what it requires of firewalls, then configure the firewall to remove the block. There is not enough information here to be more precise. Even the exact text of the error message might help. You need to understand that Pidgin is a multi-protocol client, and most failures depend on the protocol used by the server. If you have been told to use Pidgin by your employer, you need to get support from their internal IT support people. _______________________________________________ Support@pidgin.im mailing list Want to unsubscribe? Use this link: https://pidgin.im/cgi-bin/mailman/listinfo/support