On 13.01.2010 08:17, Thomas Weible wrote:
If you got the ES.2 from NetApp I would assume that either a different firmware
was used (NetApp certifies the firmware for the disks they are selling) or that
they've already fixed it on maintenance. Though I certainly wouldn't bet my data
on it and check with NetApp directly to get a reliable answer from them. If you

->  no, we just do have the ES.2 disks and do make use of the openfiler-project.

I see.

just got the empty shelf from them and plugged the disks yourself then you may
be in big trouble already. In the MSFN thread there are many people who lost
their ES.2 the same way the 7200.11 dies (the unbrick recovery procedure is 
exactly
same for both).

->  lucky us, we still have some WD drives around the place and put them into 
operation. Currently the RAID is syncing.

Btw, do you know if you can ship the ES.2 to Seagate through the regular RMA 
procedure to get them fixed (I assume a firmware-upgrade should help)? Is there 
anything I should reference to. I mean the drives are still working at the 
moment... Thanks for your advices.

From what I've read only bricked drives can be sent in to Seagate. But you 
should
check with your supplier. The firmware update you can do yourself. Though there 
are
still some reports where even updated disk become bricks again. And also the 
serial
number checker on Seagates website doesn't list all affected disks. There are 
again
many reports of bricked disks with serial numbers other than the officially 
affected.
On top of that at least the 7200.11 has a high probability of developing bad 
sectors.
Maybe the ES.2 has better materials. I personally do not trust the 7200.11 and 
ES.2
at all anymore. I'm replacing another 7200.11 in a backup server even though 
Seagate
says this serial number is not affected. I do not trust it anymore. And the 
price of
new disks is low enough to justify that. Just imagine the work involved of 
restoring
all your data when the Seagate disks fail anyway. I'm not willing to take that 
risk.
It cost me at least two days to research on the Intenret and obtain all 
materials to
get into the firmware. And then another day to recover the data. Even I have 
backups
they were about a week old and I didn't want to lose all the work I had done in 
that
week.

--
Andre


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