John,

Even as a webcom customer - read: for the same high price and a very moderate up- and 
downstream rate compared to the hispeed offers
- you have to be happy if you get 45% of the proposed bandwidth at the major usage 
times...

A lot of promises of "infrastructure will be updated as soon as we can" and a even 
more questionable messages from the webcom
helpdesk.

"Please call the help desk again if the problem still exists..."

Hmpf, I shouldn't have paid all the invoices last week.

In the market for an alternate, comparable or better solution, too. 

Need a /27 or /28 network, 2048/1024 at least - any technology appreciated, location 
Kloten: Open for your sales guys offers ;-))

-Kurt.

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John Morgan Salomon
Sent: Tuesday, December 16, 2003 11:59 AM
To: [EMAIL PROTECTED]
Subject: [swinog] Cablecom Tummy Troubles?


Hi all,

thought this might be a good place to ask, since their first-level support doesn't 
seem to know anything about it, but does anyone
have any inside info on whether cablecom is doing anything to deal with their customer 
bandwidth problems?  Their helpdesk guy's
told me they have thousands of people bitching ever since they "upped" their bandwidth 
for cable modem users...

Thinking of switching to DSL, grmbl.

Cheers,

-John

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