Thanks for sharing,

I’ve been monitoring this and I’ve also double checked our documentation. We 
could add a clear message about not needing access to the email address to 
access the account. 

Considering that FxA is coming, I don’t think that we should do much more than 
that though. This question is edgy if anything.

Best,
Ibai

On Jan 13, 2014, at 11:20 AM, Richard Newman <[email protected]> wrote:

> Some users seem to use email addresses that they don't permanently own: ISP 
> addresses, employer addresses.
> 
> This manifests as:
> 
> https://bugzilla.mozilla.org/show_bug.cgi?id=576462
> 
> We need to consider, even if only at the support level, the concerns of users 
> who are using Sync but who no longer have access to their email address. Some 
> will think that they need to do something, and some won't know.
> 
> Has this already been considered as part of BID/FxA?

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