No that is not true , the procedure changes if you scream loudly in the right
persons ear ............ these are kids not adults ........... under these
conditions my kids would stay at home .thank you.
Those poor people on the planes had a contract to get from point A to B it did
not happen.
"R. N. Ball" wrote:
> When you purchase a plane ticket at the cheapest rate it is no exchange and
> no change without a fee. I do this all of the time. That ticket and your
> exchange of money establishes the terms of a contract. Now you want to
> cancell and not even change the contract that you agreeded to. Why does
> Delta stink? Live up to the terms of the agreement and there is no problem.
> To the best of my knowledge all airlines have the same procedures.
>
> R. N. Ball
>
> ----- Original Message -----
> From: "Tom Derderian" <[EMAIL PROTECTED]>
> To: "John" <[EMAIL PROTECTED]>; "Track List" <[EMAIL PROTECTED]>
> Sent: Sunday, September 23, 2001 8:03 PM
> Subject: Re: t-and-f: DELTA AIRLINES STINK
>
> > John,
> > You could change your mind and go regardless and teach your team a lesson
> in
> > courage.
> > Tom Derderian
> >
> > ----- Original Message -----
> > From: "John" <[EMAIL PROTECTED]>
> > To: "Track List" <[EMAIL PROTECTED]>
> > Sent: Sunday, September 23, 2001 3:28 PM
> > Subject: t-and-f: DELTA AIRLINES STINK
> >
> >
> > > I was planning on taking my team, Don Bosco Prep of Ramesy NJ, for an
> > > exciting cross country weekend at Disney in early October. We had
> > > looked forward to this trip for many months. Then the recent events of
> > > September 11th and all our plans were changed. The school did not feel
> > > that it was right to aks these boys to step on a plane, which I totally
> > > agree. Many of the parents were also concerned about the possible trip
> > > so we called it off.
> > >
> > > I contacted the hotel(Amerisuites) where we had signed a contract, they
> > > understood, canceled the rooms with no penalty, and wished us the
> > > best. Disney is returning our entry fee, this is unheard of-nor was it
> > > asked for. But Delta airlines has refused to refund our tickets. HOW
> > > LOW CAN YO GO? They have offered that we can use the tickets for 1
> > > year, but have to pay fees of $100.00 per ticket. That is 1/2 the
> > > value. DELTA STICKS!!
> > >
> > > Many of us were effected by the events of September 11th and have lost
> > > family and friends. Now Delta looks to steal our money! Below you will
> > > see their response to us regarding a refund request. Can any of you
> > > help?
> > >
> > > Thank you,
> > >
> > > John Nepolitan
> > > Don Bosco Prep
> > > Ramsey, NJ
> > >
> > > Dear Mr. Nepolitan,
> > >
> > > Thank you for contacting Delta Air Lines.
> > >
> > > Thank you for your additional comments. In light of the recent events,
> > > we can appreciate your decision not to travel.
> > >
> > > While we would like to offer special consideration to your request, we
> > > are unable to honor the many similar requests that we receive from
> > > others in equally deserving situations. We established and adhere to a
> > > consistent refund policy that ensures Delta is equitable to everyone who
> > >
> > > travels with us. Consequently, we respectfully decline your request for
> > >
> > > a refund.
> > >
> > > We are hopeful that as time goes on your confidence in the nations
> > > airline industry will be renewed. Since your ticket is valid for one
> > > year from the issue date, the residual value of your ticket, after
> > > applicable service fees and penalties are applied, may be used toward
> > > future travel.
> > >
> > > We would welcome a future opportunity to be of service.
> > >
> > > We appreciate your interest in Delta Air Lines.
> > >
> > > Sincerely,
> > >
> > > Concetta Anzulewicz
> > > Online Customer Care
> > >
> >
