intrigeri: > sajolida: >> intrigeri: >>> sajolida: >>>> - Does it make sense to link to Redmine tickets? For example, #11095 for >>>> Radeon HD was closed because we had nothing else to do but the problem >>>> still exist. >>> >>>> Is it worth making this information visible to users? >>> >>> Only if the ticket is still open i.e. we think we can do something >>> about it: then the user can "Watch" the ticket and learn about new >>> experimental ISOs they can test etc. > >> If we want to only link to open tickets and not closed ones then this >> information will likely get quickly outdated. I'm afraid that linking to >> closed tickets (by lack of maintenance) might lead to serious confusion >> as it could either mean that the problem is solved or that the problem >> cannot be solved... > > I'm not sure: in many cases, we simultaneously decide to drop the ball > on fixing the hardware support issue ourselves and to document the > known issue (and workaround if there's a known one), and then we know > that the ticket will be closed once the known issue is documented ⇒ > the known issue should avoid linking to the ticket. > > So the only situation when this info will get outdated is when we > decide to document a known issue strictly before we drop the ball on > tracking/fixing the actual problem ourselves, and thus track the doc > writing and the hardware support issue on different tickets. I think > we're doing this less and less and with my FT hat on, I plan to keep > doing it less and less: researching graphics hardware support issues > is a huge time sucker and most of the time we don't get anything out > of it other than what the initial hour of research (that leads to > documenting a workaround or the lack thereof) already gives us.
I think I got it. I checked all the tickets referenced in the page. Only two were still open (#12482 and #15116) and it's when we need more info and more tests. So I linked to them in the workaround sections (9ac18b19c9). -- sajolida _______________________________________________ Tails-dev mailing list Tails-dev@boum.org https://mailman.boum.org/listinfo/tails-dev To unsubscribe from this list, send an empty email to tails-dev-unsubscr...@boum.org.