Hi Evan, The quick answer is that there is no agreement on best practise for unsub messages, the amount of verification (and time span of) and a number of other abuse related issues.
Here is what I personally (wrongly or correctly) do: Subscription (Opt in message / Confirm email message - 1 per day max three days) Unsubscribe - no message - just unsubscribe never send any email from noreply@ I am not Google or Microsoft (and even the dentist around the corner is now doing that *sigh*) When subscriber does anything on a link (Web) - send a confirm your request email hth Andre On Wed, 25 Jul 2018 00:30:58 -0400 Evan Leibovitch via talk <talk@gtalug.org> wrote: > Hi all. > > This question is asked of anyone who administers a mailing list about > policies. I'm setting up a campaign-based mailing system using > phplist (as opposed to a forum-type MLM such as Mailman) and I'm > interested to know what policies or best practices you might have in > place to address this specific question: > > When a list subscriber goes to a link to change their preferences or > unsubscribe, from what email address does the confirmation (for > changes) or "sorry to see you go" message (for unsubscriptions) > originate. > > Does such administrative email come from: > a) an identifiable member or the organization's staff? > b) a postmaster-type alias? > c) a do-not-reply address? > > Any feedback is appreciated. > --- Talk Mailing List talk@gtalug.org https://gtalug.org/mailman/listinfo/talk