Appreciate thoughts on contact/help forms on a web site: Options: 1. Directly send email to admins 2. Store form in database for online viewing by admins
Thoughts? Email is simplest the infrastructure is in place. But storing the form in a database is more powerful. Allows analysis, history, logging, response time measurements, multiple personnel to view the form, etc. Hummm, think I just convinced myself DB is way to go. Cliff
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