Cliff Hirsch wrote:
Appreciate thoughts on contact/help forms on a web site:

Options:

   1. Directly send email to admins
   2. Store form in database for online viewing by admins


Thoughts? Email is simplest --- the infrastructure is in place. But storing the form in a database is more powerful. Allows analysis, history, logging, response time measurements, multiple personnel to view the form, etc. Hummm, think I just convinced myself DB is way to go.

Yup, and if your sequence is:

1) store in db
2) generate and send emal

....then you can also resend emails. It's always good to be able to redo something.



Cliff
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--
Kenneth Downs
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