Yes, I've had various times when they have had to remote into my computer to help me with stuff. Pam.

-----Original Message----- From: Chip Orange via Talk
Sent: Wednesday, July 29, 2015 6:24 PM
To: 'Butch K' ; 'Window-Eyes Discussion List'
Subject: RE: SMA or free version

Hi Butch,

I just want to remind you that if you go for the MS Office/free Window-Eyes,
you do not get support from AI Squared; no phone support, no email support.

If you ever have an emergency and not just a little question, support can be
critical.  I know plenty of people who have had their Window-Eyes
"straightened out" by AI support, and there's no way they could have gone on
without the phone (and even remoting into their pc at times).

It's also, in my opinion, one of the primary benefits of using Window-Eyes
over the competition: the quality of the support.

Please do consider it.

Chip


-----Original Message-----
From: Talk [mailto:talk-bounces+chip.orange=gmail....@lists.window-eyes.com]
On Behalf Of Butch K via Talk
Sent: Wednesday, July 29, 2015 4:10 PM
To: talk@lists.window-eyes.com
Subject: SMA or free version

Like Robin, my SMA is done. If I buy microsoft office, how many computers
can I install the program on. In other words, will I need to buy a new copy
of office for my laptop, then another copy for my desktop? If I can install
office on only one machine, I think a new SmA may be the way to go. Thanks.

Butch

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