Tried that several times. Sent from my iPhone
> On May 2, 2016, at 6:57 AM, Chris Grabowski via Talk > <talk@lists.window-eyes.com> wrote: > > If this is a win7 to 10 upgrade, go to apps/diagnostics/repair Windows 10 > display driver and reboot. > > Chris > > > Window-Eyes Product Support > Ai Squared > 725 Airport North Office Park > Fort Wayne, IN 46825 > (802) 362-3612 > www.aisquared.com > > > -----Original Message----- > From: Talk > [mailto:talk-bounces+cgrabowski=aisquared....@lists.window-eyes.com] On > Behalf Of Rod Hutton via Talk > Sent: Friday, April 29, 2016 11:36 AM > To: 'Bryan Peterson' <bpeterson2...@cableone.net>; 'Window-Eyes Discussion > List' <talk@lists.window-eyes.com> > Subject: RE: Problem with WE and Word 2010 > > Hi Bryan, > > I'm wondering if this inability to read Word documents is recent, and perhaps > you began having trouble after upgrading to Windows 10? > > Thanks, > > Rod > > -----Original Message----- > From: Talk [mailto:talk-bounces+rod_hutton=hotmail....@lists.window-eyes.com] > On Behalf Of Bryan Peterson via Talk > Sent: April 29, 2016 8:00 AM > To: Chris Grabowski <cgrabow...@aisquared.com>; Window-Eyes Discussion List > <talk@lists.window-eyes.com> > Subject: Re: Problem with WE and Word 2010 > > None at the moment. This machine had Norton Antivirus but I removed it since > I'm going to switch to AVG. I just haven't gotten around to that. I even > tried uninstalling and reinstalling WE and even that didn't fix the problem. > About all that did was remove the unique serial number I'd gotten before > purchasing an Eloquence license to use with this version of WE. > > -----Original Message----- > From: Chris Grabowski > Sent: Friday, April 29, 2016 5:43 AM > To: Bryan Peterson ; Window-Eyes Discussion List > Subject: RE: Problem with WE and Word 2010 > > What antivirus is being used? > > > Window-Eyes Product Support > Ai Squared > 725 Airport North Office Park > Fort Wayne, IN 46825 > (802) 362-3612 > www.aisquared.com > > > -----Original Message----- > From: Talk > [mailto:talk-bounces+cgrabowski=aisquared....@lists.window-eyes.com] On > Behalf Of Bryan Peterson via Talk > Sent: Thursday, April 28, 2016 10:36 PM > To: Rod Hutton <rod_hut...@hotmail.com> > Cc: Window-Eyes Discussion List <talk@lists.window-eyes.com> > Subject: Re: Problem with WE and Word 2010 > > Unfortunately still no. I can't even read a new document I've just written in. > > Sent from my iPhone > >> On Apr 28, 2016, at 6:00 PM, Rod Hutton <rod_hut...@hotmail.com> wrote: >> >> Hi Bryan, >> >> Here is a kb article worth checking out: >> http://www.gwmicro.com/Support/Knowledge_Base/?kbnumber=GWKB2048 >> hth, >> Rod >> >> -----Original Message----- >> From: Talk >> [mailto:talk-bounces+rod_hutton=hotmail....@lists.window-eyes.com] On >> Behalf Of Bryan Peterson via Talk >> Sent: April 28, 2016 9:49 AM >> To: Chris Grabowski <cgrabow...@aisquared.com> >> Cc: Window-Eyes Discussion List <talk@lists.window-eyes.com> >> Subject: Re: Problem with WE and Word 2010 >> >> Unfortunately that doesn't appear to have fixed the issue. >> >> Sent from my iPhone >> >>> On Apr 28, 2016, at 7:16 AM, Chris Grabowski >>> <cgrabow...@aisquared.com> >>> wrote: >>> >>> From within word, go to file/options/add-ins press alt-g. and make >>> sure window-eyes office helper is checked. >>> >>> >>> >>> Window-Eyes Product Support >>> Ai Squared >>> 725 Airport North Office Park >>> Fort Wayne, IN 46825 >>> (802) 362-3612 >>> www.aisquared.com >>> >>> >>> -----Original Message----- >>> From: Talk >>> [mailto:talk-bounces+cgrabowski=aisquared....@lists.window-eyes.com] >>> On Behalf Of Bryan Peterson via Talk >>> Sent: Wednesday, April 27, 2016 7:22 PM >>> To: Van Lant, Robin <robin_van_l...@key.com> >>> Cc: Window-Eyes Discussion List <talk@lists.window-eyes.com> >>> Subject: Re: Problem with WE and Word 2010 >>> >>> Compatibility mode or something. But it does this with all documents, >>> even when I create a blank one and write test text. >>> >>> Sent from my iPhone >>> >>>> On Apr 27, 2016, at 4:54 PM, Van Lant, Robin >>>> <robin_van_l...@key.com> >>>> wrote: >>>> >>>> Is this with all documents? Is it saying Protected View? Sorry, I >>>> didn't read the first thread on this. >>>> >>>> >>>> >>>> >>>> -----Original Message----- >>>> From: Talk >>>> [mailto:talk-bounces+robin_van_lant=key....@lists.window-eyes.com] >>>> On Behalf Of Bryan Peterson via Talk >>>> Sent: Wednesday, April 27, 2016 12:34 PM >>>> To: talk@lists.window-eyes.com >>>> Subject: Problem with WE and Word 2010 >>>> >>>> A few days back I wrote about a problem with Word 2010 where WE >>>> would not read a document withe arrow keys or even the mouse >>>> pointer. I was told to run Diagnostics, repair the Windows 10 >>>> display driver and reboot. After doing this twice the problem >>>> persists. Needless to say I'm now stumped. >>>> >>>> Sent from my iPhone >>>> _______________________________________________ >>>> Any views or opinions presented in this email are solely those of >>>> the author and do not necessarily represent those of Ai Squared. >>>> >>>> For membership options, visit >>>> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/robin_van_lant%40key.com. >>>> For subscription options, visit >>>> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com >>>> List archives can be found at >>>> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com >>>> >>>> This communication may contain privileged and/or confidential >>>> information. It is intended solely for the use of the addressee. No >>>> confidentiality or privilege is waived or lost as a result of any >>>> transmission errors. If you are not the intended recipient, you are >>>> strictly prohibited from disclosing, copying, distributing or using >>>> any of this information. 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Banking >>>> products and services are offered by KeyBank N.A. >>>> >>>> 127 Public Square, Cleveland, OH 44114 >>>> >>>> If you prefer not to receive future e-mail offers for products or >>>> services from Key send an e-mail to dnereque...@key.com >>>> <mailto:dnereque...@key.com>with 'No Promotional E-mails' in the >>>> SUBJECT line. >>> >>> _______________________________________________ >>> Any views or opinions presented in this email are solely those of the >>> author and do not necessarily represent those of Ai Squared. >>> >>> For membership options, visit >>> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/cgrabowski%40aisquared.com. >>> For subscription options, visit >>> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com >>> List archives can be found at >>> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com >> >> _______________________________________________ >> Any views or opinions presented in this email are solely those of the >> author and do not necessarily represent those of Ai Squared. >> >> For membership options, visit >> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/rod_hutton%40hotmail.com. >> For subscription options, visit >> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com >> List archives can be found at >> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com > > _______________________________________________ > Any views or opinions presented in this email are solely those of the author > and do not necessarily represent those of Ai Squared. > > For membership options, visit > http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/cgrabowski%40aisquared.com. > For subscription options, visit > http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com > List archives can be found at > http://lists.window-eyes.com/private.cgi/talk-window-eyes.com > > _______________________________________________ > Any views or opinions presented in this email are solely those of the author > and do not necessarily represent those of Ai Squared. > > For membership options, visit > http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/rod_hutton%40hotmail.com. > For subscription options, visit > http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com > List archives can be found at > http://lists.window-eyes.com/private.cgi/talk-window-eyes.com > _______________________________________________ > Any views or opinions presented in this email are solely those of the author > and do not necessarily represent those of Ai Squared. > > For membership options, visit > http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/cgrabowski%40aisquared.com. > For subscription options, visit > http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com > List archives can be found at > http://lists.window-eyes.com/private.cgi/talk-window-eyes.com > _______________________________________________ > Any views or opinions presented in this email are solely those of the author > and do not necessarily represent those of Ai Squared. > > For membership options, visit > http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/bpeterson2000%40cableone.net. > For subscription options, visit > http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com > List archives can be found at > http://lists.window-eyes.com/private.cgi/talk-window-eyes.com _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. 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