AS I suggested, save to a standard text file with one number per line
and sort with the dos sort program. All duplicates should be together.
73
Butch
WA0VJR
Node 3148
Wallace, ks.
On
Tue, 6 Dec 2016, Dave via Talk wrote:
Good Morning,
Thanks for the several suggestions.
Here's a bit more on what I am doing:
The Company's Voice Mail has been acting up for a couple of months now.
Sometimes it works and sometimes it doesn't. And lately, it hasn't.
So when customers call in, if all Customer Service people are busy, the
caller should go to voice mail. Well, they don't. they just go away.
The phone system does record all numbers calling in, so there is a list
of phone numbers. But we have no way of knowing the name of the
customer calling, just their number. And some people call every day, or
multiple times per day. So in the record there are going to be
duplicates.
--
And the crazy thing is that there is no way that anyone knows, as how to
get this list of numbers out of the Phone Systems records.
Now, I am sure there is a file some where on the systems storage, but
those who know something about the phone system have no idea where that
file would be, or what it would be called.
So, the Boss has someone reading me these phone numbers out of the phone
system. I then have been typing them out in a Document, as in a long
list.
Just by hearing the numbers, I can tell when I hear a duplicate number,
but this is not fool proof.
So I have these phone numbers, in a Word File. Hundreds of phone
numbers, and I am to remove the duplicates, because the Boss intends for
Customer Service to call all of these numbers back.
The Company already looks like idiots since customers are not getting
called back, and then to have the poor souls in Customer Service call a
customer twice, three times or more, isn't going to look great either.
So, I and another have been tasked with getting all of these numbers
into a file, to be given to customer service, and with no duplicates.
<Smile> Welcome to the Real World when it comes to problem solving.
Butch's Sorting in DOS sounds like a possible solution. I can save my
document as a Text file. I'll give this a try.
Since I have hundreds of numbers to weed through, I was trying to use the
power of the computer to strip out the duplicates, rather than having me
and this other person go through them one at a time and hoping to
remove all duplicates.
So thought I would ask the list here, since we have some smart folks
here.
Grumpy Dave
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