Rod said,
"It also has the advantage of allowing you to monitor your data in great detail, rather than relying on an algorithm which can sometimes make you lose data." This reminded me of the golden rule. Always do these kinds of operations on a copy of the original file.

Regards,
Tom


Good luck,

Rod

--Original Message-----
From: Talk [mailto:talk-bounces+rod_hutton=hotmail....@lists.window-eyes.com] 
On Behalf Of Dave via Talk
Sent: Tuesday, December 6, 2016 10:29 AM
To: A I Squared Support <talk@lists.window-eyes.com>
Subject: Finding all Duplicates II

Good Morning,

Thanks for the several suggestions.

Here's a bit more on what I am doing:

The Company's Voice Mail has been acting up for a couple of months now.
Sometimes it works and sometimes it doesn't.  And lately, it hasn't.

So when customers call in, if all Customer Service people are busy, the
caller should go to voice mail.  Well, they don't.  they just go away.

The phone system does record all numbers calling in, so there is a list
of phone numbers.   But we have no way of knowing the name of the
customer calling, just their number.  And some people call every day, or
multiple times per day.  So in the record there are going to be
duplicates.


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