I brought a HP notebook last year and i hated the fn key being pressed with a funtion number key. So i got the guy at the store where i got it from to go in to bios and he fixed it up.
all is well now.

-----Original Message----- From: Van Lant, Robin via Talk
Sent: Thursday, April 13, 2017 2:14 AM
To: Window-Eyes Discussion List
Subject: gun shy about new laptop

Late last summer I got a new HP laptop. The primary thing that drew me to it in the store was the keyboard layout of having the 10-key number pad on the right, yet only being a 15 inch screen. What I did not realize until after I got it home and paid money for a tech to come help me set it up was two things. First, it does not have the application key, which I have learned to get around with the Shift F10 keystroke. The bigger problem was the whole thing we've talked about with now having to push the FN key in order to get the function keys to work the way I want. (I had not found someone who was comfortable going into the bios to help me see about changing this.) The biggest problem Is that this function key thing also applies to the Insert key, as it is right next to the F12 key. I've gotten pretty good at using the caps lock key instead, but this requires some real finger gymnastics to activate certain Window Eyes command. Aside from all this, there is also some we ird clicking thing that the keyboard occasionally does that is annoying. All this to say, it's not been a great experience and had I not invested in paying a tech to set up the computer for me, I probably would have quickly returned it to Costco for a refund or exchange.

So, I'm in a situation now where I may be giving this laptop to my sighted husband and getting a new one, but I'm gun-shy about how not to repeat this problem in my laptop selection. I am not a heavy computer user at home, so did not want to spend much money, although I'm not looking for the cheapest netbook thing either. I mainly looked at Best Buy and Costco, because I wanted to get my hands on the keyboard and feel the layout. I like that Costco doubles the manufacturer's warranty and provides great, free help desk support for the computers purchased there.

Any advice from those of you having purchased computers lately on how to navigate this keyboard dilemma, especially if buying one online? I'd really like to stay in the $500 range, if possible.

Robin Van Lant | Sr. Program Manager
Strategy & Performance Management | Key Equipment Finance
720-304-1060 | [email protected]



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