And, if you buy a new car - separate model and brand from the old one 
you have been driving the last ten years, do you then expect the car 
manufacturer to run a driving class for you? All for free? Or, even 
worse, do you expect them to pay your driver's license and all the 
training to get it?


Agreed, a few cheat-sheets had been a nice thing to have in place. I 
have listened to the short tutorials provided from the migration site, 
and though they are both informative and helpful, many of us might have 
better result from some quick reference material. But if you need 
hands-on training, and even individual training, that is (and has always 
been) your choice, and your cost. Or, why not ask around in your local 
vicinity, and see if some experienced users would be willing to give you 
a Saturday afternoon for free, across the coffee-table.


GW, AISquared, and now VFO - they all have thousands of users around the 
globe. It is impossible that all should have individual training. A 24/7 
customer service? Sure, would be nice. But it would need to be organized 
a whole lot different from what the normal market structure is alike. It 
would have to be on a Call-For-basis. Or, do you expect them to pay 
someone an hourly pay, just to sit in the office and await for someone 
to happen to call in, or asking questions on Email?


If you are unable to take the time to listen to a few hours of training 
material, even at any convenient time for yourself, how come you would 
be able to set aside any time for hands-on training? If it is more a 
matter of you not being able to grasp what is told in a pre-recorded or 
pre-written instructional material, then I do see why you are calling 
for hands-on training, one-to-one. But then your whole argument about 
the time-issue, does fall on rocky ground. If again, you are looking for 
someone to answer your questions in a quick and effecient way, 24/7, I'd 
say this list is a great opportunity. Agreed, a good Jaws list, with 
friendly attitude, would have been great; and might exist. A bit of 
active participation from the VFO group, sure would not have hurt, at 
least in the couple of months the migration offer is valid, and maybe a 
very short period thereafter - to catch up with the very last migrators.


So your query might be valid, but keep it factual and realistic.


On 5/17/2017 2:57 PM, Loy via Talk wrote:
> Some one has to pay the trainers! People don't work for free.
>    ----- Original Message -----
>    From: Kurlander Richard (750000) via Talk
>    To: Raul A. Gallegos ; Window-Eyes Discussion List
>    Sent: Wednesday, May 17, 2017 8:41 AM
>    Subject: RE: whole migrating situation
>
>
>
>    This is just what I mean, why should I have to pay for training from 
> another company when vfo should have people there to do free training.
>
>    -----Original Message-----
>    From: Talk 
> [mailto:talk-bounces+rkurlan=schools.nyc....@lists.window-eyes.com] On Behalf 
> Of Raul A. Gallegos via Talk
>    Sent: Wednesday, May 17, 2017 8:01 AM
>    To: richard kurlander <r.kurlan...@verizon.net>
>    Cc: Window-Eyes Discussion List <talk@lists.window-eyes.com>
>    Subject: Re: whole migrating situation
>
>    Richard, I'm happy to discuss one on one hands on training with you. 
> Please contact me off list and we can go over your needs and the costs. Look 
> forward to hearing from you.
>
>    --
>    Raul A. Gallegos
>    Assistive Technology Trainer - RGA Tech Solutions
>
>    Mobile: 832.554.7285
>    Work: 832.639.4477
>    Personal Email: r...@raulgallegos.com
>    Work Email: train...@rgats.com
>
>    “Any teacher that can be replaced with a computer, deserves to be.” – 
> David Thornburg
>
>
>    > On May 17, 2017, at 12:36 AM, richard kurlander 
> <r.kurlan...@verizon.net> wrote:
>    >
>    > you used to work for we I feel as a blind person that tech support in 
> these companies should give hands on training for free not just say read a 
> manual or listen to tutorials. that doesn't work for me. I learn better with 
> hands on. I work all day and certainly do not have the time to read manuals 
> or listen to tutorials. If I switch to jaws I have sma's from we that will be 
> switched over if I get another screen reader I would have to pay money. is 
> there a list of screen reader companies in the us?At 03:06 PM 5/16/2017, you 
> wrote:
>    >> Hi, this is not true. What about other browsers like Firefox and 
> Chrome? There is always choice. -- Raul A. Gallegos Assistive Technology 
> Trainer - RGA Tech Solutions Voice and Text: 832.554.7285 Office: 
> 832.639.4477 Personal Email: r...@raulgallegos.com Work Email: 
> train...@rgats.com Twitter: @rga7285 and @RGATrainer “Any teacher that can be 
> replaced with a computer, deserves to be.” - David Thornburg On 5/16/2017 
> 1:35 PM, Kurlander Richard (750000) via Talk wrote: > We have a monopoly now, 
> since eventually ie will be gone and everyone will have to use  Microsoft 
> edge and if jaws is the only screne reader that can work with Microsoft edge 
> what can you do? If Microsoft decides  to  change windows to do updates and 
> office  which they did when they introduced the ribbon things became  harder. 
> > _______________________________________________ Any views or opinions 
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