At 02:37 PM 5/17/2017, John Farley via Talk wrote:
>You have missed the point again.
>These people you would like to work from home will require paying;
>they will not do it for nothing.
>Not only that, if they are working from home their employers may well
>need to supply their kit and internet access for them to ensure the
>correct level of security is available.
>Either that or the service company works shifts to provide a greater
>level of hours covered.
>That will cost.

I fear that a vital point is being missed here. Let's assume that Richard uses Window-eyes well enough to function at home and work, and that any improvements he needs to make can be handled on his own time. Learning a new screen reader is not the same as improving usage of a screen reader one knows well. If someone decides to switch screen readers, they are of course responsible for mastering the new learning curve. But in this situation, we are all being forced to migrate to Jaws or to use another screen reader, at such a time when Window-eyes becomes unusable. This is not a situation of our own making or choosing. Therefore some tutorial responsibility is incumbent on VFO for producing these circumstances in the first place. I would, however, stop short of demanding that such a tutorial be made available one-on-one and free of charge. As long as online tutorials are comprehensive rather than brief and sketchy, VFO will have fulfilled its obligations to migrating Window-eyes users. That's an important distinction to be made here. There is a difference between what certain users might prefer and what constitutes reasonable accommodation of migrating Window-eyes users.

Orlando Enrique Fiol

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