Pat, Although you would probably know if the upgrade worked, it is worth noting that the version number shown probably won't clearly say "version 10". In my case, it says "Version 1703." However, the dialog box that I get does refer to Windows 10 in the text portion. If you did try to install it before, you might be able to start the install again without a charge since some of the components are probably already downloaded. One of the most common reasons for an upgrade not to work is that Windows detected software that needs to be uninstalled first. This often includes old versions of screen readers like JAWS and Window-eyes. Whether you could restart the upgrade without a charge probably depends upon how far you got when you tried it last time. You might be able to get the Microsoft Disability Answer Desk to help you sort this out at
800-936-5900 Or go to their website at https://support.microsoft.com/en-us/accessibility/disability-answer-desk where you can launch a chat session. Best regards, Steve Jacobson -----Original Message----- From: Talk [mailto:talk-bounces+steve.jacobson=visi....@lists.window-eyes.com] On Behalf Of Patricia Krinke via Talk Sent: Wednesday, January 03, 2018 2:12 PM To: Window-Eyes Discussion List <talk@lists.window-eyes.com> Cc: Patricia Krinke <krinke1...@hotmail.com> Subject: Re: Version Question Thank you, Rod. Apparently, getting the free copy of Windows 10 didn't work ... sometime in the future maybe I will get Windows 10. Patricia -----Original Message----- From: Rod Hutton via Talk Sent: Wednesday, January 03, 2018 1:48 PM To: Window-Eyes Discussion List Cc: Rod Hutton Subject: RE: Version Question Hi Patricia, Here's a line of text which is a command. Winver | more If you select the whole line of text, copy it to the clipboard, you can paste it into the Run dialog box. You open the Run dialog box by holding down the Windows key and pressing the letter R. Once you paste the command into the Run dialog box, you would press Enter to execute the command. Then, you would read the whole Window using Ctrl-Shift-W. Once you have heard the version information, press Enter to activate the Ok button to close the dialog. Best, Rod -----Original Message----- From: Talk [mailto:talk-bounces+rod_hutton=hotmail....@lists.window-eyes.com] On Behalf Of Patricia Krinke via Talk Sent: January 3, 2018 2:30 PM To: Window-Eyes Discussion List <talk@lists.window-eyes.com> Cc: Patricia Krinke <krinke1...@hotmail.com> Subject: Version Question Good afternoon, How can I tell which version of Windows I have? I did have Windows 7 but did try to install Windows 10. However, nothing seems to have changed and I didn’t notice anything when I tried to install Windows 10. Thank you, Trish _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/rod_hutton%40hotmail.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/krinke1968%40hotmail.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/steve.jacobson%40visi.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/archive%40mail-archive.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
