I just searched for the app on my system and also found it and installed it
and then a screen came up with a newer version. Now it shows up under apps.
----- Original Message -----
From: "David via Talk" <talk@lists.window-eyes.com>
To: "Window-Eyes Discussion List" <talk@lists.window-eyes.com>
Cc: "David" <trailerda...@hotmail.com>
Sent: Monday, July 15, 2019 4:07 PM
Subject: Re: Window eyes issue
Sometimes, even an old memory still serves.
The app is named WEDiag, and I did find an older version on my system,
of the .wepm file. I still decided to install it, and it did so with no
further issues.
But would you believe it? After a few seconds, a message popped up on
the screen - informing me that a newer version is available. I accepted
for it to install, and right away an update was downloaded and got
installed.
Even if we cannot get to the App Central any longer, somehow it seems
the servers might still be lingering anywhere out there on Cyberspace.
Smiles.
And yes, immediately upon installing, there the Diagnose meny appeared
under the App menu, and here you will find tools for Office.
The app apparently was part of the distribution package of the screen
reader, so chances are that it might be on your system already. Try
searching the whole computer - usually by hitting Win-key in combination
with the F (for Find). Then type into the search box:
wediag.wepm
and hit Enter. If it is on your system, you will see it appearing in the
listbox of the screen, in only a few seconds. Once focused, simply press
Enter on it, and follow instructions.
If not, let me know your mail address, and I will send you my copy.
David
On 7/15/2019 9:26 PM, David via Talk wrote:
For whatever it is worth.
First of all, I run a paid-for version of WinEyes, so probably things
are different in the Office version.
Still, I did - for the fun of it - go to my WE Control Panel, and check
the Ap menu. Neither on my system, you will find any "Diagnose" choice.
What I could contribute here, if my memory serves me right, there did
exist an app named something like WEDiagnose. If that is the case, maybe
you will need this app installed, in order to have the Diagnose choice
under the menu. And perhaps that will explain why neither of us see it
as a selection on our systems.
Then again, this was pulled from memory.
David
On 7/15/2019 9:07 PM, Bernie Perella via Talk wrote:
Hi Rod, I have no problem moving around the WE control panel but under
the apps menu, I find no diagnostics item. Not sure what is going on.
On 7/15/2019 2:49 PM, Rod Hutton via Talk wrote:
Hi Bernie,
If you are in the We control panel, you should be able to press Alt in
order to open a friendly menu which you can then simply press the arrow
keys to move around in.
Apps is definitely one of the menus.
Also, another way to do it is that when you have simply opened the WE
control panel, Pressing Alt-A will open the Apps menu.
You can then simply press down arrow several times to find the
Diagnostics menu.
Good luck,
Rod
Sent from Outlook for Windows
-----Original Message-----
From: Talk <talk-bounces+rod_hutton=hotmail....@lists.window-eyes.com>
On Behalf Of Bernie Perella via Talk
Sent: July 15, 2019 2:34 PM
To: Rod Hutton via Talk <talk@lists.window-eyes.com>
Cc: Bernie Perella <bernie.pere...@outlook.com>
Subject: Re: Window eyes issue
Hi Rod, thank you for your help so far. I tried going to the WE cotrol
panel but there is no diagnostics item under the apps menu. What do you
think? I have show advanced options checked under the help menu. Bernie
On 7/15/2019 11:15 AM, Rod Hutton via Talk wrote:
Hi Bernie,
In the Window-Eyes control panel, in the Apps menu, you should find an
option called Diagnostics, which is a pull-down menu.
In that pull-down, there's an option called Microsoft Office.
In that menu, there are a number of options which may help diagnose
and repair the licence for your Office suite.
You must have a good licence in order for Office to run out of demo
mode.
See if this helps.
Good luck,
Rod
Sent from Outlook for Windows
-----Original Message-----
From: Talk <talk-bounces+rod_hutton=hotmail....@lists.window-eyes.com>
On Behalf Of Bernie Perella via Talk
Sent: July 15, 2019 10:37 AM
To: Rod Hutton via Talk <talk@lists.window-eyes.com>
Cc: Bernie Perella <bernie.pere...@outlook.com>
Subject: Re: Window eyes issue
Hi, As I mentioned, I have a copy of Window-eyes for office 9.5.1.0.
However, trying to run that file gives the message that the
certificate has been revoked. I checked the certificate and found
that indeed it has expired. then I found another installation file
for WE 9.2.0. I did run that file after checking that its certificate
had also expired but it did run and I got WE 9.2 installed. Then used
my we 9.5.4 upgrade file to get WE 9.5.4 installed. However, I am
still having the issue that WE runs only in demo mode. Still looking
for any suggestions for how to get WE into normal operation. Thnks
again to those who have responded. Bernie
On 7/15/2019 9:11 AM, Rod Hutton via Talk wrote:
Hi Loy and Bernie,
Okay, silly me. I wasn't paying close attention, and so I overlooked
the fact that we're talking about a Window-Eyes for Office
installation problem, not retail.
In that event, perhaps someone has a full installation file for
Window-Eyes for Office 9.5.4.
Good luck,
Rod
Sent from Outlook for Windows
-----Original Message-----
From: Talk
<talk-bounces+rod_hutton=hotmail....@lists.window-eyes.com>
On Behalf Of Loy Green via Talk
Sent: July 15, 2019 8:47 AM
To: Window-Eyes Discussion List <talk@lists.window-eyes.com>
Cc: Loy Green <loyrg2...@gmail.com>
Subject: Re: Window eyes issue
On the retail version doing an emerengcy uninstall and reinstall
would fix a lot of problems, not sure if it would be the same with a
WE for office version.
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