-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Hello Allie,
TF>> But a message that has been replied to will have this little TF>> arrow on the envelope. The next user accessing the mail base TF>> should see it. ACM> Yes, but this doesn't prevent him/her from composing another answer. IMO, Why not then put your foot down and lay down the rules? Not to be smart but if more than one person is to reply to an e-mail you must be running something that is outside of a personal base. I can only come up with 2 solutions at the moment. 1. Lay down the rules, tell your crew to be aware of multiple replies. Move the replied message to a special folder (already replied to). 2. I am sure there is a rule complex enough to move the messages that need a reply and the replies to folders that should probably only be used for reference. 3. If worst comes to worst it just might benefit you! Any customer I am sure would pend most of their business needs on how well support can handle their request. Sometimes two replies just might be better than one :) 3a. Setup a template that tells the user if you get more than one reply to your message it is because we care and aim for the peaks of good business :) I might not have answered you and I am not a marine but sometimes you just have to make due with what you got and most of the time simply improvise with what you have. ACM> Also, the message is flagged as replied only after the reply is ACM> sent. The two users could be composing replies concurrently. You must be handling your mail at server level where TB! doesn't handle incoming mail and then divides amongst certain parties... If this is the case it is understandable then why two users could be replying to a message at the same time. My only solution would be to create a new off-line rule. Setup a quick template that tells your partners someone is already replying to the request. A & B get a question through the mail. A & B are about to both reply to it. A & B input their energy and resources into it and the person with the question get's 2 replies. How about A & B gets the question. A & B either informs the other their answering or A & B forward their replies to C. I don't know this is all more idea than it is answers probably but I am really just trying to open your mind if I can. I hope I helped. - -- Best regards, Victor B. Gonzalez [EMAIL PROTECTED] Using The Bat! v1.62 Christmas Edition Windows XP 5.1 Build 2600 Service Pack 1 -----BEGIN PGP SIGNATURE----- Comment: Request My PGP Public Keys - [EMAIL PROTECTED] iQA/AwUBPfuXj13LB35+TCg0EQKUiQCdETTkz9lV8s5/advYyFdTNMvUyeEAoNYB gqoeqDCQTBhzrTxRVEC3FySW =ToSU -----END PGP SIGNATURE-----
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