I am sick and tired of having to kill the TB process. This has happened in most/all versions I have ever used and I reported it many times. Oddly, the support personnel I have always been in contact with suck.
They told me to turn off folder compression, so I did, and it had no effect, but damn I considered it a strange reply. Anyway, the problem is that mail stops being received. Hilariously, I see this EXACT problem as the reason some people have expressed they did not evaluate The Bat! for very long. Even more hilariously, they also mention the other main problem I have, keyboard shortcuts not being saved. Explaining to support that keyboard shortcut edits are not being saved turned out to be beyond futile, presumably because of a language barrier. You edit them, you click ok, you go back, they are not what you just changed them to. I must have explained this in over a dozen ways. So, my problems are 1) Mail stops being retrieved. In the old days before I bitched about this a ton, we didn't get the "Some Tasks are still Active, quit when they are done" message, we just didn't get anything and killed the process. They obviously know what the hell is going on because they added that dialog. My best guess, since they seem incapable of coming up with one, is that the retrieval thread is being `de-synched` when a server is slow, for whatever reason, perhaps it is slow enough that the timeout has elapsed AFTER a new retrieval is supposed to begin. IE, a timeout occurs 90 seconds after an attempt, but the retrievals are supposed to occur every 60 seconds. 2) keyboard shortcuts are not being saved, wah! These problems have existed in many versions, I won't accept being told simply to upgrade, and I could care less if others have not experienced them. I have never reported any bug or slew of bugs without being told vehemently that others have not experienced them. I am angry because I have spent... maybe 40-100 hours on all of these problems and some related ones in my history with The Bat!, it reminds me of a bad open source application in this regard. High TCO. I am evaluating Becky, but it misses just BARELY in some esoteric, but very important features I am afraid. Perhaps the plugin system can overcome that. I also wonder how well designed the plugin system for TB is. After all, you can damn near say every Windows application has a plugin system by way of catching Win32 messages and the like. Winamp's plugin system is an example of this farce, I wonder if Becky or The Bat's are. -Tomi ________________________________________________ Current version is 1.62r | "Using TBUDL" information: http://www.silverstones.com/thebat/TBUDLInfo.html
