Hallo ken,

On Sun, 4 Jan 2004 15:14:00 -0600GMT (4-1-04, 22:14 +0100, where I
live), you wrote:

kg> I received a message from an associate via a hotmail address. The
kg> message was sent to me and my business partner - both of us on the same
kg> domain using the same mail server. He received the attachment, I did
kg> not. He is using MS Outlook, I'm using the The Bat. We do have different
kg> ISPs.

One thing you can count on with TB is that TB doesn't alter incoming
messages, so if the message got at your mail server with an
attachment, it still has that attachment when TB downloads it.

There is a possibility that TB won't display the attachment for
whatever reason. In that case you can press <F9> while you've selected
the message. Then you'll see the source code of the message. Now
you'll see every part of the message.
An attachment will look like this:

------=_NextPart_000_0012_01C3C70F.9442ABA0
Content-Type: image/jpeg;
        name="kerstkrt je.jpg"
Content-Transfer-Encoding: base64
Content-Disposition: attachment;
        filename="kerstkrt je.jpg"

/9j/4AAQSkZJRgABAQEAYABgAAD/2wBDAAMCAgMCAgMDAwMEAwMEBQgFBQQEBQoHBwYIDAoMDAsK
CwsNDhIQDQ4RDgsLEBYQERMUFRUVDA8XGBYUGBIUFRT/2wBDAQMEBAUEBQkFBQkUDQsNFBQUFBQU
FBQUFBQUFBQUFBQUFBQUFBQUFBQUFBQUFBQUFBQUFBQUFBQUFBQUFBQUFBT/wAARCAEQAjgDASIA
AhEBAxEB/8QAHwAAAQUBAQEBAQEAAAAAAAAAAAECAwQFBgcICQoL/8QAtRAAAgEDAwIEAwUFBAQA

This is a part from the first attachment I could find in my
messagebase, but it shows what you need to look for.

Now you know what to look for, you can see whether the problem is TB
or the sender. Remember TB doesn't alter incoming messages, it cannot
do that, so the source code shows you the message your ISP delivered
it to you.

When you find an attachment included that TB won't show, you might try
to forward the message to yourself. In some cases with problematic
messages that helps to solve the problem. You might consider
forwarding (using mime forwarding) the message to Ritlabs so that they
can look into the reason why it didn't behave.

-- 
Groetjes, Roelof


________________________________________________
Current version is 2.02.3 CE | "Using TBUDL" information:
http://www.silverstones.com/thebat/TBUDLInfo.html

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