Re: was runtime, now error reading database...

[SL]

On Sat, 12 Jun 2004 07:25:33 -0500 SL wrote:
SL:Further to my recent post re runtime errors - apparently associated
with ver 2.11.x...I started getting 'error reading database'
messages (ERDM)...in ver 2.10.03...which doesn't seem to elicit
runtime error messages....
   

SL:I invoked Message Finder to find certain messages in the Inbox of my
IMAP account.
   

Allie Martin: This is occurring with an IMAP account? Hmmmmm.
 

At first I thought it was just IMAP associated, but the 'error reading 
database' (ERD) message then also appeared when I clicked on the Inbox 
of my POP3 account (TPG) ......

Allie Martin:We would then need to know if you're searching cached messages or if
you're searching the server's database.
 

I am 99.99% certain I was just searching the cache.  I DID consider at 
the time that the problem might be server-side...but the evidence 
suggested otherwise...(eg I was not on-line...and my TB's IMAP settings 
are for manual connection...and automatic disconnect when 
synchronization is finished...

Allie Martin:Have you tried clearing the Inbox cache? Right click the Inbox and hit
the 'clear cache now' button. Resync so that the local cache can be
rebuilt. Are you still having the problem? If so, then the problem is
with the server's database.
 

See above - I am pretty certain I was just searching the cache of my 
IMAP account (FastMail) Inbox. However...I attempted to do just as you 
suggested above:  Firstly I could see no 'clear cache now' button.  I  
DID have an 'empty folder' option...which I uneasily thought might be 
the same thing......  My unease proved to be well founded: 'empty 
folder' did empty the cache...but then I wondered why I could not 
rebuild the cache from the Inbox server-side.  A visit to my Inbox 
server side confirmed my suspicions: all my messages there were marked 
for deletion...  :-)    (but not purged, fortunately....).  Anyway...I 
am not too worried...Although  154 messages were involved..they are not 
that important (unlike my work files!!)...and, because I am also using 
ThunderBird...I have a current copy of these 154 messages in the 
FastMail (IMAP account) Inbox cache in T-Bird...(and I have just copied 
all these to a local folder in T-Bird....).  Life is interesting, nicht 
wahr??  ;-)

Allie Martin:We'll now have to elucidate if it's a genuine problem with the
database or a problem with TB! using that server's databases.
Questions that would help to clarify this are:
- Is this an acquired problem or has it always existed when using TB!
with this IMAP account?
 

The problem has only developed in the last week or so...(since going to 
ver 2.11.x I think...but I suspect that is coincidental...). I have used 
TBat! for about 2 years I think...and IMAP for at least several 
months...and in TheBat as well as other mailers...

And the ERD messages in TB! happened with a POP account as well as the 
IMAP one...

Allie Martin:- Have you tried another IMAP client and doing searches with the same
IMAP account? Does the other IMAP client work with the account without
any problems?
 

Yes...  I did a search of my Inbox in Thunderbird....off-line, then 
on-line, then after sync...It all worked perfectly.

In short...the problem is not server side...( BTW, I have found FastMail 
very good/reliable).  The problem is located entirely with TheBat 
(and/or the fool at the keyboard.. :-D  )

 

SL: This caused an ERDM which asked me to repair the database. Despite
attempts to do this (using Maintenance)... all of which
failed...eventually I could only get out of The Bat (TB) by
rebooting the computer.
   

Allie Martin:This will VERY likely not work if you're trying to use TB!'s mailbase
repair tool to repair an IMAP account's *remote* mailbase.
 

See above..   I am certain I was off-line when attempting to repair the 
IMAP Inbox (cache)...which I could not do...and had to resort to 
crtl-alt-del to get out of TBat.  The repair of the POP3 account Inbox 
seemed to work...but then it kept repeating...

I think I anticipated all your diagnostic suggestions, Allie...but 
appreciate your patience and insightful input...

Perhaps now you might suggest I try another email client ...or at least  
quietly leave the list..or get a brain transplant...?? ;-)

At least I am not getting runtime messages of late..(Thanks for the 
reminder that many experience problems with  BayesIt Thomas...I have 
'unplugged' it...)

--
SteveL
0922 Sun 13 June 2004   NSW Australia
Written in ThunderBird...so my apologies if the format is not the 
best... :-D    Smileys are courtesy of T-Bird...
Sig delimiter added manually.  T-Bird is simple...but it always seems to 
work... ;-)

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