Hello all,

before I posted this, I had a look at the archive of the list and saw
that other people had the problem before also, however, based on these
threads, I have not yet been able to solve the problem at my computer
yet.

Here some details:

I have been using The Bat! v2.10.03 and now The Bat! v2.11.02 on Windows 98 4.10 Build 
 2222
 A, on a Pentium 500 MHz (Intel Celeron), 128 MB RAM.

 It was my first install of The Bat! on my computer, and I have been
 having the problems, since the first install, with both versions.

The problem is that when performing certain tasks, the CPU-usage goes
up to as much as it can get (causing the system to use full CPU-power)
and stays there, until it starts doing the task. During this time it
does not transfer any data (not to the HD, nor to the net), so it
seems there is some CPU-loop going on, which takes a lot of processing
power and it takes a while to get out of this loop.

The tasks where I have encountered this problem are:
- sending and receiving email (the CPU hangs in between retrieving or
sending messages, causing the whole process to take very long)
- queueing or sending a message after having created it. The program
just hangs for a while, not allowing any other actions in the
meantime, until it closes the Edit window and puts the message in the
outbox or sends it.
- purge and compress folders.
- at startup (while the startup screen is visible)
- importing mailboxes from Eudora Pro mailbox files (this eventually
took some days (It literrally took a weekend to import a lot of the
stuff) and I still do not have all of it there).

Also, as reported in previous reports of the problem, the program does
not shut down properly; it stays active after it seems to have shut
down (all windows are closed). However, it seems this only happens
when one of the previous problems have happened a short time before
closing the program.


I have tried to get rid of the problem by doing the following:
- not using any plugins: in 2.10.03 I did not have any installed; I
tried installing BayesIt and then uninstalling it, but nothing had any
effect. In 2.11.02 I found that BayesIt was active after installing; I
removed it, but no change.
- defragmenting my harddrives. Done that, but no change
- purging & compressing the mailfolders. Done that, but no change
- Made a registry clean. No change.
- Shut down Zone Alarm and AVG-anti-virus software. but no change



So, it seems that there is definately a bug somewhere in The Bat!,
that maybe does not occur on everyone's system, but it does occur on
different system and the symptoms seem to be similar for everyone who
gets it.
It seems to have to do something with the routine to access an email folder,
 though not during the actual access, but shortly before accessing it.


 I have been using Process Explorer from Sysinternals to figure out
 with processes are active on the system.
 I should maybe try and find a program that gives me an even more
 detailed view of what The Bat! is doing while it hangs, so any
 suggestions for this are helpful.
 Perhaps, that way we can tell the programmers of The Bat! where the
 bug occurs, during which process so that they can look into it and
 solve it properly.
 It seems a serious bug from a commercial point of view as well, as I
 would not buy the program, if I cannot solve this problem.

 
Any suggestions to help me solve this problem are of course welcome.

Thanks in advance,
sincerely,
Marije Baalman


________________________________________________
Current version is 2.11.02 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

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