I have previously posted notes asking for help with replies not finding the existing Reply Template. I received many responses with suggestions, but none of them made any difference. Of course, I am grateful for these numerous attempts to help me.
I think the problem is that the incoming e-mail address has to match exactly the e-mail address in the address book entry. Now that may seem obvious, and it should have been to me. However, in several instances, I have placed two addresses, separated by a comma in the address book entry. Of course, the incoming e-mail could not be coming from both of those addresses, so the address book template was ignored. I have solved this problem, I believe, by creating a second address book entry, with only the second e-mail address and now keep only one address in each entry. Again my thanks to everyone who tried to help me during the past year. -- Leonard S. Berkowitz Reply to leonard.s.berkowitz....@alumni.upenn.edu ________________________________________________ Current version is 4.1.11 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html