Hello Velma, On Thu, 09 Jul 2009 10:31:35 -0400 GMT (09/Jul/09, 21:31 +0700 GMT), Velma Kahn wrote:
VK> (b) Image rendering is pretty faulty. I receive two emails of comics VK> every morning, each of which render unusable in two different VK> ways--however, I've found that by setting things just so I can easily VK> open them into browser tabs where they render correctly--and opening VK> into browser certainly performs fast. However, I presume all those VK> other emails I don't look at closely are also rendering badly. Is VK> image rendering likely to get better? If I were to submit particular VK> problems such as specific badly rendered emails, might those problems VK> get addressed bye and bye? I've never had any problem with image rendering. Please advise which service you subscribe to, and I will subscribe and take a look. VK> Overall, the question is, can I be hopeful of improvement in this VK> area in some reasonably timely way? Yes, you should be hopeful. It's good for your general well-being. VK> Or should I assume that what I see is what I get and decide if I VK> can live with it? In the meantime, that is a good idea. VK> (As far as the images/HTML mail problems, the answer would be no, VK> I need to find a different option if it would be like this VK> long-term.) TBH, I would like to see the problem before answering this one. TB! may have shortcomings, but image rendering has (so far?) not been mentioned. Or noticed by myself, for that matter. VK> (2) My other big concern is around support, maintenance, development. VK> Can I get support--some forum comments make that seem doubtful. Well, I don't know about the forum. But this mailing list is certainly helpful. You'll get all the support you need right here. VK> That the documentation is so out of date and inaccurate and that VK> many things appear undocumented worries me. (I saw a forum thread VK> about creating a manual? Is that likely?) Yes, there is a rumour about updating the help file. Believe me, the best way is to ask over here. And look around at http://www.silverstones.com/thebat/TBUDLInfo.html VK> I finally found a bug list at VK> https://www.ritlabs.com/bt/view_all_bug_page.php, referenced in VK> some forum thread. Is that used? Very much so. VK> Can I submit there? Yes, certainly. VK> Is there hope of things getting fixed? The only hope we have. Any bug submitted via forum or mailing list has no meaning unless you also mention the bug tracker (BT) entry. Full URL for easy support is appreciated. -- Cheers, Thomas. http://thomas.fernandez.hat-gar-keine-homepage.de/ Message reply created with The Bat! 4.1.11 under Windows XP 5.1 Build 2600 Service Pack 3 ________________________________________________ Current version is 4.2.6 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
