On 8/17/07, Jones, Donna <[EMAIL PROTECTED]> wrote: > Call and sit on hold for how long?
If it's a common enough request, it might just be a case of "press 3 to request a simplified bill" or some such, so it's just a matter of how far into the system you'd have to navigate to get to that point. Might be able to do it online as well; I wouldn't know, though, as we don't have the iPhone yet where I am. We do, however, have this: http://www.comwave.net/CDN/iPhone/index.htm (the first time I saw the ad on the back of a local bus, I'm sure I did the most Looney Tunes-ish double-take... ) -- Milan Davidovic http://altmilan.blogspot.com http://www.terminus1525.ca/studio/view/2758 ______________________________________________ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com _______________________________________________ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
